Quote Request Submission

Scope of Proposal

Dryers for Africa will provide a proposal/quotation based on information supplied by the Requestor.

Where information has not been adequately provided, Dryers for Africa shall not be liable for any production or processing inadequacies and will generate information based on assumptions or standard figures.

Any changes to the production requirements and processes will require an updated proposal/quotation.

Submissions will be generated on current requirements and not for work or expansion at a future date unless otherwise stipulated.

Confidential and Proprietary Information

It is stipulated and agreed that during the term of this agreement, Dryers for Africa and the Requestor will be in a position to become acquainted with each other's confidential, privileged and proprietary information including, without limitation, existing and future product information, research and development programs, specifications for products, software designs, know-how, trade secrets and other intellectual property, formulae or materials regarded by such party as privileged, proprietary or confidential (each parties' respective confidential information is referred to herein as such party's "confidential information").

The Requestor agrees that the confidential information of Dryers for Africa, is an integral and key part of the assets and that the unauthorised use or disclosure of Dryers for Africa's confidential information would seriously damage the owner thereof in its business.

As a consequence of the above, both parties hereby agree that during the term of this agreement and thereafter they shall not, directly or indirectly, allow:

• The use of any of the other party's confidential information; or
• To divulge, disclose, furnish or make accessible, or cause any person to divulge, disclose or furnish, any aspects of the other party's confidential information to any person or entity (other than the other party), except as may be reasonably necessary to perform their respective obligations hereunder, as may be expressly authorised by the other party in writing or as requiredby law or under a court order; provided, information confidential shall have given the other party notice of the circumstances relating to such compelled disclosure and an opportunity to seek an appropriate protective order concerning it.
• Both parties shall each refrain from any action or conduct that might reasonably or foreseeably be expected to compromise the confidentiality or proprietary nature of the other party's confidential information.

Consultation

We offer tailored consultancy solutions designed to meet your unique needs.

We work closely with you to identify challenges, streamline processes, and implement strategies that drive success and help manage expectations.

Whether you're looking to innovate, grow, or optimise your project.

Production Evaluation

Based on the information provided, we will identify your needs and carefully consider your product and desired processing volumes.

We will then provide you with a recommended unit for your review based on our calculations.

Equipment Selection

If you have already identified suitable equipment based on your own research and criteria, kindly select from the options below to submit a request for a formal quotation.

Indicate any specific requirements or parameters you may have and want incorporated, in the section below.

Installation

Installation of the Solar Dryer Range, AD50 Agri-Dryer, AD100 Agri-Dryer and AD200 Agri-Dryer are optional and can be provided on request.

All quoted installation times will include travel time.

Undisclosed distances and/or travel requirements affecting the duration of the installation will affect site times and may influence the quotation/proposal.

Airfare, Accommodation, Visas and Meals for the duration of the installation are for the Requestor's account and have not been included, unless indicated otherwise. 

Overtime and weekend rates will apply where appropriate.

Local labour may be requested for certain tasks and will be communicated and are not included.

We take pride in offering a comprehensive service package that includes equipment installation, commissioning, and training to ensure you get the best possible performance from your new drying system.

 

Below is an overview of what you can expect at each stage of the process:

1. Pre-Installation Planning

1.1 Site Assessment & Preparation

• After careful consideration of the information you have provided in the formal quote request form, our team will remotely review your site layout, power supply, ventilation, and any other requirements before installation.
• We will offer recommendations for the optimal placement of the equipment to maximize safety, efficiency, and workflow.
• Any necessary preparatory work (such as constructing a platform or ensuring adequate power connections) should be completed before our installation team arrives.

1.2 Logistical Coordination

• We will coordinate shipping schedules and customs documentation (where applicable) to ensure smooth and timely delivery of your dryer.
• All relevant technical manuals and pre-installation checklists will be provided so you can prepare for the next steps.

2. Equipment Installation

2.1 Delivery & On-Site Unpacking

• Upon arrival, our technicians will evaluate and inspect all components to confirm they are in perfect condition and ready for assembly.
• Any discrepancies or damages discovered during transit would already have been identified from the images you submitted on the installation readiness guide and addressed accordingly.

2.2 Positioning & Assembly

• Our skilled installation team will position the equipment according to the agreed-upon layout plan.
• We will ensure that all mechanical and electrical connections are properly secured and aligned in collaboration with your qualified electrician.
• Where necessary, our team will integrate auxiliary systems (such as exhausts, control panels, or additional conveyors) in accordance with your production flow.

2.3 Safety & Compliance Checks

• We adhere to international and local safety standards throughout the installation.
• Electrical systems, safety guards, and emergency shut-off mechanisms will be tested to ensure they meet regulatory requirements.

3. Commissioning

3.1 System Testing & Calibration

• Once installation is complete, our engineers will run the dryer to confirm that all components function correctly.
• We will calibrate temperature sensors, airflow rates, and any other control parameters to guarantee optimal performance.

3.2. Performance Verification

• Test batches may be processed to confirm that the dryer achieves the required moisture content and throughput.
• Any necessary adjustments are made to fine-tune performance and ensure consistent product quality.
• Kindly ensure the availability of raw materials for these tests to be conducted. We would suggest no less than 50kgs.

3.3 Operational Handover

• We will provide you with initial performance data and highlight any key observations or recommended maintenance steps.
• This thorough handover ensures you have a clear understanding of the dryer’s capabilities and performance metrics.

Training and Skills Transfer

There are no limits to the amount of individuals that can be trained to operate and maintain the equipment.

A training manual (1 hard copy English/French) will be included unless arranged otherwise. 

Certificates will be issued on completion and submission of the training attendance register.

Training includes safe operation, regular maintenance practices and troubleshooting of the equipment.

 

1. Hands-On Equipment Training

• Our technicians will offer comprehensive training sessions covering the operation, control settings, and routine maintenance of your dryer.
• Your team will be guided through practical demonstrations to build confidence and familiarity with the equipment.
• We encourage you to record the training to ensure that you have referral materials available for review when troubleshooting or performing maintenance.

2. Safety & Best Practices

• We emphasize safe operating procedures and the correct use of personal protective equipment (PPE).
• Staff will be taught how to identify potential issues (e.g., unusual noises, temperature fluctuations) and how to address them promptly.

3. Preventive Maintenance & Troubleshooting

• Training will include recommended cleaning routines, filter changes, and inspection timelines.
• We will also provide tips on troubleshooting common issues to minimize downtime and maximize productivity.

4. Documentation & Technical Support

• All relevant user manuals, troubleshooting guides, and maintenance schedules will be handed over.
• Our technical support team is available to offer ongoing guidance via phone, email, or video conferencing if further assistance is required.

Maintenance and Spare Parts

While components and materials used in the manufacturing of the units are designed to operate in harsh environments, we suggest including a few critical spares that can affect your downtime should you have an electrical surge, physical damage or component failure.

Training on maintenance and troubleshooting is covered after the installation phase. 

The recommended levels of care include daily, weekly, monthly, and annual maintenance tasks, as well as proper operational practices.

Dryers for Africa will provide a user manual and USB with soft copies of relevant processing and maintenance information to be handed over on installation. This will assist with initial and recurrent training.

Specific maintenance and service obligations listed in the maintenance log, such as:

• Regular cleaning of filters, vents, and critical components.
• Routine inspections to identify wear and tear.
• Using approved replacement parts and consumables.
• Adhering to the maintenance schedule provided by the manufacturer.

We recommend that you always have a critical spares box on hand. This will minimise production downtime to a few hours instead of weeks while waiting for parts to be shipped and cleared through customs. 

Additional

All quotations are strictly valid for 30 days unless indicated otherwise.

Freight estimates and currency exchange rates, obtained by Dryers for Africa on behalf of the Requestor are valid for 14 days and will be revised once/if the order confirmed. 

The Requestor agrees that it has not relied upon any representations of Dryers for Africa as to the prospective performance of the goods, but has relied upon their own inspection and investigation of the subject matter and conducted all necessary research to their satisfaction.

Summary of Responsibilities

Client Responsibilities:

1. Ensuring the site is prepared (e.g., power supply, adequate space, and environmental conditions).

2. Providing any necessary local permits or clearances.

3. Allocating relevant personnel to attend training and operate the equipment.

4. Upholding recommended routine maintenance schedules and safe operating procedures.

Dryers for Africa Responsibilities:

1. Delivering and installing the equipment according to the agreed schedule and specifications.

2. Conducting commissioning, calibrations, and performance checks.

3. Providing comprehensive training, documentation, and ongoing technical support.

4. Facilitating spare parts supply, maintenance services, and system upgrades when needed.

 

With Dryers for Africa, you benefit from our years of experience in designing, manufacturing, and supporting state-of-the-art drying solutions. We are committed to ensuring a seamless transition from delivery to full-scale operation. Our partnership approach means we are invested in your success—helping you optimise product quality, reduce operational costs, and maintain a safe, efficient facility.

If you have any questions or need further clarification regarding the installation, commissioning, or training process, please feel free to reach out. We look forward to working with you and supporting your journey toward improved productivity and profitability.

Thank you for choosing Dryers for Africa. We appreciate your trust and look forward to a long, successful partnership.