True Pet Customer Survey
Help us serve you better!
What type of pet(s) do you own?
Dog
Bird
Cat
Fish
Rabbit
None
Other
How many pet(s) do you own?
1-2
5 or More
3-5
Other
Which area(s) of your pet's health concern you?
Anxiety
Bladder
Bone
Dental
Digestion
Hip and Joint
Muscle
Skin and Coat
Other
Which nutritional supplements do you give your pet(s)?
Fish Oil
Probiotics or digestive enzymes
Omega-3
Multivitamins
Salmon Oil
None
Other
What are your concerns about purchasing pet food?
Quality of ingredients
Labels to be accurate
Contaminants in them
Too expensive
Not know how they help
Other
What are your expectations from the products you purchase?
Increased energy
Less pain
Less limping
Improved gait or stride
Improved mobility
Increased muscle tone
Other
When making a purchasing decision how much importance do you give each of the following:
Rows
Not Important at All
Important
Very Important
Extremely Important
N/A
Price
Friend's recommendation
Vet's recommendation
Reviews on social media
Reviews on the company's website
Ease of online purchase process
Availability in-store
Brand Familiarity
Coupon or discount offered
Customer Service
True Pet currently offers membership programs that include membership discounts, birthday rewards, VIP access to events and loyalty reward points. Would you like to join our membership program?
Yes
No
Maybe
Other
How would you rate our team's quality of service?
Excellent
Average
Good
Very poor
Additional Notes?
Name (Optional)
First Name
Last Name
Email (Optional)
example@example.com
Submit
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