TERMS & CONDITIONS

1. PAYMENT POLICY

STRICTLY PAYMENT FIRST.

• A 50% downpayment is required to start the project. The remaining 50% is due upon project completion and client approval.

2. REVISIONS

• Each project includes 2 free revision for adjustments to design and video
• Revisions do not include new concepts or major changes beyond the original agreement.
• Additional revisions will incur an extra fee (+150), depending on the scope of work.

3. PROJECT DETAILS

Clients must provide:

• A clear description of the project’s purpose and goals.
• Inspiration or references (e.g., links, images, mood boards).
• Assets such as logos, photos, or fonts to be used in the project.
• Delays in providing project details may affect the timeline and final output.

4. DEADLINES & COMMUNICATION

• Clients must set a specific deadline for the project.
• Any changes to deadlines or requirements must be communicated promptly.
• Regular progress updates will be provided throughout the project.

5. CANCELLATIONS & REFUNDS

Either party can cancel the project if deemed necessary.

In case of cancellation:

• The 50% downpayment is non-refundable, as it covers time and resources already invested.
• Refunds for overpayments or unused services will be reviewed case by case.

6. PUBLIC USE & DELIVERABLES

• Posting commissioned work publicly requires the client’s explicit permission.
• Final deliverables will be sent via Google Drive, Telegram, or Dropbox.
• Unless agreed otherwise, we retain the right to showcase the work in portfolios and promotional materials.

7. SERVICE RIGHTS

• We reserve the right to decline or discontinue projects due to:
• A mismatch in schedule or expertise.
• Content that promotes illegal, unethical, or inappropriate material.

8. CLIENT RESPONSIBILITIES

Clients are responsible for:

• Providing complete and accurate information before the project begins.
• Reviewing and approving deliverables in a timely manner.
• Failure to provide timely feedback may delay the project.

9. CONFIDENTIALITY

• All shared project files and details will remain confidential.
• Work will not be reused, resold, or distributed without mutual agreement.

10. LIABILITY

• We are not responsible for delays or errors caused by incomplete or inaccurate input from the client.
• Final deliverables are reviewed by the client prior to approval; any post-approval changes may incur additional fees.