Rehab Ranger | Customer Discovery
CUSTOMERS DEMOGRAPHICS INFORMATION
Please pick one of the category ?
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Patient
Physical Therapist
Physical Therapist Assistant
Rehab Clinic - Admin/Owner
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Rehab Clinic - Admin/Owner
Survey Questions
Which of the following best describes your facility?
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Rehabilitation Clinic
Outpatient Facility
Skilled Nursing Home
Neuro Clinic
Other
What kind of patients do you see for physical therapy?
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Stroke
Non-Stroke
Both
How many "Stroke" patients do you typically treat per year?
<50
50-100
101-200
>200
How many "Non - stroke" patients do you typically treat per year?
<50
50-100
101-200
>200
To what extent do insurance limitations affect the number of therapy sessions your patients receive?
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Not at all
1
2
3
4
Significantly
5
1 is Not at all, 5 is Significantly
What are the biggest challenges your facility faces in getting stroke patients to comply with home exercise programs? (Select all that apply)
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Lack of motivation
Difficulty understanding exercises
Forgetfulness/cognitive issues
Physical discomfort or pain
Limited family/caregiver support
Exercises not engaging
Other
In which formats do you provide home exercise instructions? (Select all that apply)
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Printed handouts (with illustrations)
Written descriptions (text-only)
Video demonstrations
Online portals (like MEd Bridge)
Other
Do you find patients understand them?
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Yes, most patients understand them well
No, patients often struggle
Sometimes/It varies
Do you currently monitor or provide feedback on patients’ home exercises outside of scheduled sessions?
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Yes, we have a dedicated system or tool for real-time monitoring
Yes, we follow up periodically (e.g., phone calls, messages)
No, we do not monitor or provide feedback between sessions
Other
What methods do you use to hold patients accountable for completing their home exercises ?
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Scheduled follow-up appointments
Phone or email check-ins
Exercise logs or diaries
Digital tracking tools
Involving family/caregivers
Other
How effective are these methods to hold patients accountable for completing their home exercises?
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Not effective
1
2
3
4
Very Effective
5
1 is Not effective, 5 is Very Effective
How important is it to keep rehabilitation engaging for patients (e.g., through challenges, group activities, or technology)?
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Not important
1
2
3
4
Extremely important
5
1 is Not important, 5 is Extremely important
Have you tried any of the methods to keep rehabilitation engaging for patients?
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Yes
No
If yes, what were those methods
What are your biggest barriers to adopting new rehabilitation tools or technologies ?
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Budget constraints
Staff training requirements
Technology integration issues
Patient acceptance
Regulatory compliance
Other
Would you be open to trying a new solution ?
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Yes
No
Maybe
Suppose you had a magic wand - what are the top 3 things, you would have changed about your day as a Rehab Clinic - Admin/Owner?
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Patients
Survey Questions
Are you a stroke patient ?
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Yes
No
Which age group do you belong to?
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Under 30
31–50
51–70
Over 70
How long ago did you have your illness/issue/problem?
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Less than 3 months ago
3–6 months ago
6 months – 1 year ago
More than 1 year ago
How many physical therapy sessions do you attend per week?
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None currently
1 session
2 sessions
3 or more
Does insurance limits affected how many you can attend?
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Yes, I’m limited by insurance
No, I am not limited
Not sure
Do you have prescribed home exercises?
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Yes
No
If yes, how often do you do them?
Always
Often
Sometimes
Rarely
Never
What challenges do you face when trying to do your home exercises? (Select all that apply)
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Difficulty understanding instructions
Lack of motivation
Forgetting to do them
Physical discomfort or pain
Exercises are boring
No one to assist or supervise
Other
In what format do you receive exercise instructions?
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Written descriptions
Printed handouts with diagrams
Video demonstrations
Mobile app
Other
Do you find your exercise instructions clear?
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Yes, very clear
No, not clear
Sometimes
Do you feel confident you’re doing the exercises correctly at home?
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Yes, very confident
No, not confident
Sometimes/I’m not sure
Do you feel real-time feedback's or check-in's will help you in exercises ?
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Yes
No
Maybe
How enjoyable are your home exercises?
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Not enjoyable
1
2
3
4
Very enjoyable
5
1 is Not enjoyable, 5 is Very enjoyable
What would help make exercise more motivating for you?
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Tracking progress
Group activities
Fun features
Other
Do you use any apps or devices to assist with rehab?
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Yes
No
Considering it
If yes, can you please specify
Suppose you had a magic wand - what are the top 3 things, you would have changed about your day as a Patient?
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Physical Therapists / Physical Therapists Assistant
Survey Questions
How long have you practiced as a PT/PTA?
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Less than 1 year
1–5 years
6–10 years
More than 10 years
What kind of Patients do you treat?
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Stroke
Non-Stroke
Both
What percentage of your patients are stroke survivors?
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Less than 25%
25–50%
51–75%
More than 75%
How often do insurance limits restrict the number of sessions you can provide?
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Never
1
2
3
4
Always
5
1 is Never, 5 is Always
What impact does limited insurance visits have on patient recovery?
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None
Partial treatment
Risk of Re-Injury
Risk of some other kind of injury
Financial burden on patient
Other
What do you estimate your patients’ compliance rate is with home exercises?
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Over 80%
60–80%
40–60%
Under 40%
What are the main reasons for non-compliance?
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Lack of motivation
Difficulty understanding exercises
Physical or cognitive limitations
Lack of support at home
Exercises are not engaging
Other
Which formats do you use to provide exercise instructions?
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Printed handouts
Videos
Mobile apps
Verbal instructions only
Other
Do you feel patients understand exercise instructions well?
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Yes, most patients understand
No, many struggle
Sometimes
Are you concerned that patients perform exercises incorrectly at home?
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Not concerned
Somewhat concerned
Very concerned
Do you have any way to monitor them remotely?
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Yes
No
If Yes, please specify:
How do you hold patients accountable for completing home exercises?
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Regular follow-up appointments
Phone or email check-ins
Exercise logs or diaries
Digital tracking tools
Involving caregivers/family
Other
How effective do you feel this process (hold patients accountable for completing home exercises) is?
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Not effective
1
2
3
4
Very effective
5
1 is Not effective, 5 is Very effective
How important is it to make exercises more engaging/fun, like group activities or reward systems?
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Not important
1
2
3
4
Extremely important
5
1 is Not important, 5 is Extremely important
Have you tried methods like group activities or reward systems?
Yes
No
If Yes, please specify:
Do you currently use any technology solutions (apps, devices) to assist with rehabilitation?
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Yes
No
Suppose you had a magic wand - what are the top 3 things, you would have changed about your day as a PT?
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Thank You!!!
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