You can always press Enter⏎ to continue
FILE A COMPLAINT
We are sorry that you are not satisfied with your order. We will handle your complaint as quickly as possible. Please follow the steps below.
10
Questions
START
1
Are there any missing or damaged items in your order?
*
This field is required.
MISSING ITEMS
DEMAGED ITEMS
BOTH
Previous
Next
Submit
Press
Enter
2
Please state the item number(s) of the damaged items and the quantity*:
Example item number: 853328-500
Item number
Quantity
1
Row 0, Column 0
Row 0, Column 1
2
Row 1, Column 0
Row 1, Column 1
3
Row 2, Column 0
Row 2, Column 1
4
Row 3, Column 0
Row 3, Column 1
5
Row 4, Column 0
Row 4, Column 1
6
Row 5, Column 0
Row 5, Column 1
7
Row 6, Column 0
Row 6, Column 1
8
Row 7, Column 0
Row 7, Column 1
9
Row 8, Column 0
Row 8, Column 1
10
Row 9, Column 0
Row 9, Column 1
1
2
3
4
5
6
7
8
9
10
Item number
Row 0, Column 0
Quantity
Row 0, Column 1
Item number
Row 1, Column 0
Quantity
Row 1, Column 1
Item number
Row 2, Column 0
Quantity
Row 2, Column 1
Item number
Row 3, Column 0
Quantity
Row 3, Column 1
Item number
Row 4, Column 0
Quantity
Row 4, Column 1
Item number
Row 5, Column 0
Quantity
Row 5, Column 1
Item number
Row 6, Column 0
Quantity
Row 6, Column 1
Item number
Row 7, Column 0
Quantity
Row 7, Column 1
Item number
Row 8, Column 0
Quantity
Row 8, Column 1
Item number
Row 9, Column 0
Quantity
Row 9, Column 1
1
of 10
Previous
Next
Submit
Press
Enter
3
Please state the item number(s) of the missing items and the quantity*:
Example item number: 853328-500
Item Number
Quantity
1
Row 0, Column 0
Row 0, Column 1
2
Row 1, Column 0
Row 1, Column 1
3
Row 2, Column 0
Row 2, Column 1
4
Row 3, Column 0
Row 3, Column 1
5
Row 4, Column 0
Row 4, Column 1
6
Row 5, Column 0
Row 5, Column 1
7
Row 6, Column 0
Row 6, Column 1
8
Row 7, Column 0
Row 7, Column 1
9
Row 8, Column 0
Row 8, Column 1
10
Row 9, Column 0
Row 9, Column 1
1
2
3
4
5
6
7
8
9
10
Item Number
Row 0, Column 0
Quantity
Row 0, Column 1
Item Number
Row 1, Column 0
Quantity
Row 1, Column 1
Item Number
Row 2, Column 0
Quantity
Row 2, Column 1
Item Number
Row 3, Column 0
Quantity
Row 3, Column 1
Item Number
Row 4, Column 0
Quantity
Row 4, Column 1
Item Number
Row 5, Column 0
Quantity
Row 5, Column 1
Item Number
Row 6, Column 0
Quantity
Row 6, Column 1
Item Number
Row 7, Column 0
Quantity
Row 7, Column 1
Item Number
Row 8, Column 0
Quantity
Row 8, Column 1
Item Number
Row 9, Column 0
Quantity
Row 9, Column 1
1
of 10
Previous
Next
Submit
Press
Enter
4
Please state the item number(s) of the missing and damaged items and the quantity*:
Example item number: 853328-500
Damaged/Missing
Item number
Quantity
1
Missend
Beschadigd
Missend
Beschadigd
Row 0, Column 0
Row 0, Column 1
Row 0, Column 2
2
Missend
Beschadigd
Missend
Beschadigd
Row 1, Column 0
Row 1, Column 1
Row 1, Column 2
3
Missend
Beschadigd
Missend
Beschadigd
Row 2, Column 0
Row 2, Column 1
Row 2, Column 2
4
Missend
Beschadigd
Missend
Beschadigd
Row 3, Column 0
Row 3, Column 1
Row 3, Column 2
5
Missend
Beschadigd
Missend
Beschadigd
Row 4, Column 0
Row 4, Column 1
Row 4, Column 2
6
Missend
Beschadigd
Missend
Beschadigd
Row 5, Column 0
Row 5, Column 1
Row 5, Column 2
7
Missend
Beschadigd
Missend
Beschadigd
Row 6, Column 0
Row 6, Column 1
Row 6, Column 2
8
Missend
Beschadigd
Missend
Beschadigd
Row 7, Column 0
Row 7, Column 1
Row 7, Column 2
9
Missend
Beschadigd
Missend
Beschadigd
Row 8, Column 0
Row 8, Column 1
Row 8, Column 2
10
Missend
Beschadigd
Missend
Beschadigd
Row 9, Column 0
Row 9, Column 1
Row 9, Column 2
1
2
3
4
5
6
7
8
9
10
Damaged/Missing
Missend
Beschadigd
Missend
Beschadigd
Row 0, Column 0
Item number
Row 0, Column 1
Quantity
Row 0, Column 2
Damaged/Missing
Missend
Beschadigd
Missend
Beschadigd
Row 1, Column 0
Item number
Row 1, Column 1
Quantity
Row 1, Column 2
Damaged/Missing
Missend
Beschadigd
Missend
Beschadigd
Row 2, Column 0
Item number
Row 2, Column 1
Quantity
Row 2, Column 2
Damaged/Missing
Missend
Beschadigd
Missend
Beschadigd
Row 3, Column 0
Item number
Row 3, Column 1
Quantity
Row 3, Column 2
Damaged/Missing
Missend
Beschadigd
Missend
Beschadigd
Row 4, Column 0
Item number
Row 4, Column 1
Quantity
Row 4, Column 2
Damaged/Missing
Missend
Beschadigd
Missend
Beschadigd
Row 5, Column 0
Item number
Row 5, Column 1
Quantity
Row 5, Column 2
Damaged/Missing
Missend
Beschadigd
Missend
Beschadigd
Row 6, Column 0
Item number
Row 6, Column 1
Quantity
Row 6, Column 2
Damaged/Missing
Missend
Beschadigd
Missend
Beschadigd
Row 7, Column 0
Item number
Row 7, Column 1
Quantity
Row 7, Column 2
Damaged/Missing
Missend
Beschadigd
Missend
Beschadigd
Row 8, Column 0
Item number
Row 8, Column 1
Quantity
Row 8, Column 2
Damaged/Missing
Missend
Beschadigd
Missend
Beschadigd
Row 9, Column 0
Item number
Row 9, Column 1
Quantity
Row 9, Column 2
1
of 10
Previous
Next
Submit
Press
Enter
5
Upload a photo or several photos of the damaged items.
*
This field is required.
Drag and drop files here
Select files to upload
Max. file size
: 10.6MB
Browse Files
Cancel
of
Previous
Next
Submit
Press
Enter
6
What is the name of your shop?
*
This field is required.
Previous
Next
Submit
Press
Enter
7
What is your customer number?
*
This field is required.
Previous
Next
Submit
Press
Enter
8
What email address can we use to contact you with any questions?
example@example.com
Previous
Next
Submit
Press
Enter
9
Description of the complaint (if necessary)
Previous
Next
Submit
Press
Enter
10
*
This field is required.
CREDIT NOTE
REPLACE
Previous
Next
Submit
Press
Enter
Should be Empty:
Question Label
1
of
10
See All
Go Back
Submit