OmMade Meet the Maker: A Not-for-Profit Organisation

OmMade Meet the Maker began with a simple idea. After years of attending weekend markets, founder Tina Walsh realised how inefficient it was for every maker to run their own stall for just one day of sales. In 2018, she created a better way. A collective where local makers could join forces, share the load, and have their products available seven days a week.

We are the original collaboration of South Australian creatives, with years of experience creating sustainable retail opportunities for small businesses. As a not-for-profit, we exist to support makers by offering affordable access to prime retail space while sharing the time, costs, and responsibility it takes to run a shop.

Our makers benefit from an established and proven model that works. We treat every product on the shelf with the same care and pride as if it were our own. Customers love meeting the makers and hearing the stories behind the products. Because here, everything has a story and every maker has a place.

BOOKING DETAILS

Booking Duration: Booking are based around the seasons of the year. Depending on availability, you may be able to join part way through a season. 

STALL DISPLAYS

Stall Display Sizes

Your stall display is an integral part of the store and must be of a high standard. Signage must be professionally made (laser cut) if you have booked for more than one season. We recommend Ellen from Laser Shack or Karl from Moo Woodworking, but you may use any laser cutter of your choice.

If you are struggling for inspiration, the makers are a wealth of knowledge and are very happy to help. Simply ask in the Facebook Group or contact any of the Committee members. All shelving as described below is provided by OmMade Meet the Maker. 

Handwritten signs of any kind, including price tags are not permitted.

Adelaide Arcade:
Full Stall: 

• Built-in Pine Shelving Unit: 6 Shelves. 66cm wide x 30.5cm high x 38cm deep
• Rectangular Table: 137cm long x 70cm wide
• Custom built rectangular table 140cm long x 70cm wide
• Custom Built round table 140cm diamteter.

Double Stall:

• Two x half stands as described above.
• Custom built unit with black MAXe shelving. 120cm wide x 210cm high x 35cm deep. 

Marion:
Full Stall: 

• Built-in Pine Shelving Unit: 6 Shelves. 66cm wide x 30.5cm high x 38cm deep
• Black Cages: 69cm wide x 38cm deep. Interchangeable shelves. 
• Rectangular Table: 137cm long x 70cm wide

Double Stall:

• Two x half stands as described above.
• Open black shelving. 6 Shelves. 120cm wide x 37.5cm high x 38cm deep 
• Round Table: 120cm diameter top with two layers of shelving underneath, divided into 4 quarters on each layer.  

Tea Tree Plaza
Full Stall:

• One side of a double sided unit measuring 100cm wide x 43cm deep (each side) x 100cm high. There are 3 fixed shelves 35cm apart. 

Double Stall:

• White IKEA Fjalkinge shelving unit. 118cm wide x 193cm high x 35cm deep. There are 5 adjustable shelves.
• Custom built unit with black MAXe shelving. 120cm wide x 210cm high x 40cm deep. 
• Full Floor Stand-Both sides of the double-sided unit measuring 100cm wide x 43cm deep (each side) x 100cm high. There are 3 fixed shelves 35cm apart. 

West Lakes
Full Stall: 

• Custom built unit with black MAXe shelving. 120cm wide x 210cm high x 40cm deep. 
• Built in wall stand measuring 120cm wide x 210cm high x 40cm deep.

Double Stall:

• Two x half stand as described above.
• Built in wall shelving 180cm wide x 210cm high c 40cm deep. Shelves are adjustable.
• Gondola Unit measuring 140cm wide x 140cm high PLUS end bay shelves measuring 60cm wide x 40cm deep, also adjustable.   

NOTE: Makers are relocated within the store every 3-6 months to keep things fresh for our customers. Preferences are considered but not guaranteed. Stall allocation is as fair as possible. It is highly recommended to visit the stores and see the space in real life.

COST BREAKDOWN

Stall Fees: Stall fees are invoiced monthly via Xero. Late payment will incur a late payment fee of 1.5% of the total invoice value per day. When making payments electronically, please clearly identify your entry with invoice number. 

The pricing structure below for each stall option is calculated per week and is ex GST.  

Deposit: A one off, refundable deposit of $500 (no GST) is required to secure your booking. The deposit forms your contribution towards the Bank Guarantee. The Bank Guarantee is required by all 5-year Commercial Leases. GST is not payable on the bank guarantee contribution. You should make this deposit payment a minimum of 14 business days before bump in date. The deposit will be returned within 14 business days of bump out. 

If your application is successful, you will be notified via email. Payment of the first month's invoice, payment of the refundable deposit and acknowledgment of the below Terms and Conditions, will comfirm your booking.

Administration Fee: Makers keep 100% of their own sales minus an administration/ service fee of 4% on gross sales. Card fees are passed onto the customer via a surcharge. Afterpay is 6% plus 30c per transaction. We are unable to pass on this fee to the customer unfortunately. 

The administration fee encompasses insurance, packaging, marketing, administrative tasks, maintenance, legal expenses, bank charges, cleaning services, furniture, signage, and all other necessities essential for the operation of retail stores other than rent. 

Rent Reviews: In accordance with the Lease Agreements with Scentregroup (Westfield) and Adelaide Arcade, the Lessor will review rent and contributions to advertising and promotional costs annually, on the anniversary of the Lease commencement date as listed below;

Westfield Marion: 1st January
Westfield Tea Tree Plaza: 24th April
West Lakes: 15th August
Adelaide Arcade: 1st March

These reviews will reflect an increase of CPI + 2.5%, as outlined in the Lease Agreement.

Any rent increases determined by the Lessor will be passed on to association members (The Makers).  

Important Note:

Please keep in mind that this booking system is designed to treat all makers fairly and equitably. We recommend that you carefully consider your booking and notify us of any changes or cancellations as early as possible to minimise potential fees.

For more details, please read the cancellation policy in the Terms and Conditions section of this form.  

PRODUCT CATEGORY GUIDELINES

Single Category Requirement: Each full stall space, should focus on showcasing products from a single product category. If a maker wishes to showcase products from more than one category, 2 spaces should be booked This maintains the uniformity and specialisation of each stall and limits the in-store competition between makers. Makers have the option to apply for more than one full stall space if they wish to display multiple categories of products.

Benefits of These Guidelines:

Streamlined Aesthetics: This can make the overall look of the shop more organised and visually appealing. 

Fair Allocation of Space: By giving priority to stalls that focus on a single category, the shop can ensure that there's a balanced representation of products. 

Flexibility: Exhibitors who want to showcase a range of products from different categories still have the option to do so by booking additional space.

ALLOWABLE PRODUCTS

It is the aim of OmMade Meets the Maker to supply the best selection of high quality and affordable products. OmMade will select allowable products based on quality, demand and vendor mix that will ensure the reputation and sustainability of the shop. OmMade will specialise in high quality local, artisan, traditionally made products, and value-added products that enhance the reputation of OmMade and its makers. Products will also be selected based on overall quality and presentation.

Please be as specific as possible with your description below. Great care is taken to not create competition between products within the space. All products are required to have a barcode. This is a simple process and explained in the training manual. 

 

WORKING IN-STORE

We use Deputy Scheduling. Schedules are published every calendar months. Shifts are published as "open". You can then request the shifts you pefer. Whilst your preferred days will be taken into consideration, they are not guaranteed. You won't be scheduled for days that you mark as unavailable in Deputy. Once schedules are finalised, it is the maker’s responsibility to cover any scheduled shifts.

Makers may swap shifts with each other or financially compensate another maker to work their shift if they are unavailable on their scheduled day. The hourly rate is agreed upon by a majority vote of the association members. This rate is currently $30/ hour payable under ABN directly to the maker.

It is expected that each maker works in-store one half-day shifts per week on average per stall. 52 shifts in total per year per stall booking. 

Days with late night shopping are split into 3 shifts in the busier months and 2 shifts in the quieter months. 

Although the rent remains the same even during the Christmas period, shift lengths are extended by a couple of hours over the busy Christmas period.  

NOTE: The above shift times are subject to change with approval by the committee. 

Makers may block out dates for holidays etc and complete their shifts either side of their time away. 

By submitting this application, you acknowledge that acceptance into OmMade Meet the Maker is subject to approval.

Should your application be successful, your participation in OmMade Meet the Maker is conditional upon signing and agreeing to the below Terms and Conditions.

By signing, you confirm that you have read, understood, and agree to be bound by these Terms and Conditions for the duration of your involvement with OmMade Meet the Maker.

These terms outline the responsibilities, expectations, and policies that ensure the smooth operation and success of our collective.

PAYMENT TERMS

Your product sales will be calculated from Monday open to Sunday close. Individual reports will be email each quarter. Makers have access to reports via their own Square log in. Payment terms are 7 days from end of trading week.

Makers are entitled to a 20% discount within the shop. It is not compulsory to offer this discount. If you wish to offer 10% instead of 20%, enter MD10 after the item description. If you do not wish to offer a discount (No Discount Available) on a particular item, enter NDA after the item description.

Maker’s discounts are for makers only and should not be offered to friends and/or family.

Please provide the bank account details where you would like your weekly sales to be deposited.

CANCELLATION POLICY

We understand that plans can change, and sometimes it's necessary to cancel a booking. However, please be aware that cancellations have an impact on our ability to accommodate other makers. Therefore, we have established the following cancellation policy:

Cancellation Period:

If you cancel your booking 12 weeks or more before the start of the season for which your stall is booked, there will be no cancellation fee, and you will receive a full refund of your deposit.

If you cancel your booking 8 to 12 weeks before the start of the season for which your stall is booked, you will be charged a cancellation fee equal to 50% of the stall fee. Additionally, you will only receive a refund of 50% of your initial deposit.

If you cancel your booking 4 to 8 weeks before the start of the season for which your stall is booked, a cancellation fee equal to 75% of the stall fee will be charged. Consequently, you will only receive a refund of 25% of your initial deposit. 

If you cancel your booking within 4 weeks of the start of the season for which your stall is booked, a cancellation fee equal to 100% of the stall fee will be charged. Consequently, you will forfeit your entire deposit.

Cancellation Process:

To cancel your booking, please notify us as soon as possible by contacting our customer support team or through the booking management portal on our website.
Refunds:

Refunds for cancellations will be processed within 10 business days of your cancellation request and will be made through the original payment method used when making the booking.

By booking a space with us, you acknowledge and agree to abide by this cancellation policy. If you have any questions or require further clarification, please do not hesitate to contact us.

Thank you for your understanding and cooperation. We look forward to providing a great space for your business.