January 2025 Owner Survey
We are gathering feedback around your perceptions and feelings of your NOA membership as well as the level of value it has to the O/O community. After hearing your comments over the years, we recognize there are a wide variety of services your NOA can provide from Advocacy to NextGen and Leadership Development programs. We strive to give you the most value for your membership dues. This should take less than 7 minutes to complete. Your participation is completely confidential and greatly appreciated. Thank You!
NOA Membership Experience
1. What was your primary reason for joining NOA (Select all that apply)?
Advocacy On Operator Issues
Networking Opportunities
Educational Resources
Support During Challenging Business Periods
Access To Industry Trends & Insights
*Other (Please Specify Below)
*Other: My reason(s) for joining NOA...
2. Overall, how satisfied are you with your NOA membership and the value it brings to your business?
Please Select
Extremely Satisfied
Satisfied
Neutral
Unsatisfied
Extremely Unsatisfied
3. Do you agree that all Owner/Operators benefit from membership in NOA and would you recommend they join?
Please Select
Strongly Agree & Would Recommend Membership
Agree & Would Recommend Membership
Neither
Disagree & Would Not Recommend Membership
Strongly Disagree & Would Not Recommend Membership
4. How do you prefer to receive updates from the NOA? (Select all that apply)
Email
Hard Copy Newsletter
Social Media
NOA Website/App Via Member Portal
In-Person Meetings
*Other (Please Specify Below)
*Other: I prefer to receive updates from the NOA via...
NOA Benefits & Advocacy
5. Do you have a clear understanding of the
NOA’s
strategic direction?
Please Select
Strongly Support NOA's Vision, Mission & Values
Support NOA's Vision, Mission & Values
Neither
Do Not Support NOA's Vision, Mission & Values
Strongly Do Not Support NOA's Vision, Mission & Values
https://nationalownersassociation.com/independent-purpose-purpose
6. Are you aware of the primary training opportunities available to members through NOA's Leadership Academy and the NextGen Preparedness Program?
Please Select
Yes I Am Aware
No I Am Not Aware
I Am Aware Of The Leadership Academy But Not The NextGen Preparedness Program
I Am Aware Of The NextGen Preparedness Program But Not The Leadership Academy
7. Which of the following services have you utilized over the course of your membership? (Select all that apply)
Discounted Tickets To In-Person Annual Meetings/Summits
Member Webcasts
Member Portal/App
NOA Leadership Academy
NextGen Preparedness Program
Submitted An Advocacy Request
Free Website Hosting
Protect Your People Program (Labor Relations)
Listed/Viewed Restaurants For Sale
Created A McOrientation Video
Are there any additional services or benefits you would like the NOA to offer?
8. How effective has the NOA been in advocating for franchisee interests?
Please Select
Extremely Effective
Effective
Neutral
Ineffective
Extremely Ineffective
Owner/Operator Unity
9. Do you agree the NFLA Executive Team's focus should remain: 1. Recovery (Top-line momentum as of 10/21/24, positive cash flow) 2. Allowing O/O to reprioritize investment timelines (incl. NRBES) 3. Reducing PACE-related stress on restaurant teams?
Yes I Agree On NFLA's Priorities
Unsure
No I Don't Agree On NFLA's Priorities
Are there additional items that NFLA should consider as a priority focus?
10. What actions do you want the NOA to consider to unite all Owners?
11. On a scale of 1-5 do you feel valued as a franchisee by McDonald's leadership?
1
2
3
4
5
Highly Unvalued
Extremely Valued
1 is Highly Unvalued, 5 is Extremely Valued
12. Do you believe McDonald's Corporation is committed to helping you grow your restaurant cash flow and equity?
Please Select
Yes
No
Unsure
13. Over the past 12 months have you seriously contemplated thoughts of divesting from McDonald’s as a franchisee?
Please Select
Yes
No
14A. Have you opened a new restaurant in the past 12 months?
Please Select
Yes
No
14B. Is the restaurant achieving the forecasted sales?
Please Select
Yes
No
14B. If not, how much will annual sales be above or below forecast?
14C. Will you achieve the forecasted cash flow?
Please Select
Yes
No
14C. If not, how much will annual cash flow be above or below the forecast?
OPTIONAL: Is there anything else you'd like to add? While your responses are confidential, please include your name and cell phone below if you'd like to be contacted by NOA for further discussion or to share additional suggestions.
SUBMIT RESPONSES
Should be Empty: