HPC Pre Interview Questions

1

Name* This field is required.

First Name

Last Name

2

Email

example@example.com

3

Address

Street Address

Street Address Line 2

City

State / Province

Postal / Zip Code

Country

4

Phone Number

Please enter a valid phone number.

5

Please upload your resume below:* This field is required.

Drag and drop files here

Select files to upload

Max. file size: 10.6MB

6

Tell me about your experience with EHRs and how you best learn them* This field is required.

7

How would you rate your knowledge and use of Simple PracticeScale of 1 to 10

8

How would you rate your knowledge and use of TheranestScale of 1 to 10

9

How would you rate your knowledge and use of Advanced MDScale of 1 to 10

10

How would you rate your knowledge and use of Therapy NotesScale of 1 to 10

11

How would you rate your knowledge and use of Office AllyScale of 1 to 10

12

On a scale of 1-10 how coachable/trainable are you?Scale of 1 to 10

13

What measures do you take to ensure data security and patient confidentiality?

14

Have you ever encountered an upset patient that you needed to assist? How did you handle it?* This field is required.

15

How do you stay organized and manage your time effectively in a remote work setting?* This field is required.

16

On a scale of 1-10 how likely are you to speak up and ask for help when needed?* This field is required.

17

Can you provide an example of a time when you had to prioritize tasks with competing deadlines?* This field is required.

18

Have you ever worked from home before?* This field is required.

19

How do you handle communication with colleagues and clients in a virtual environment?* This field is required.

20

What motivates you to excel in your work, particularly in a remote setting?* This field is required.

21

How do you handle stress or pressure in a remote work environment?* This field is required.

22

Can you provide an example of a time when you had to adapt to changes in technology or procedures quickly?* This field is required.

23

What is your learning style?* This field is required.

visual

Auditory

Hands On 3

All the above

24

What rate of pay are you looking for?* This field is required.

25

Explain a Copay to me (as if I was a patient) * This field is required.

26

Explain a Coinsurance to me (as if I was a patient) * This field is required.

27

Explain a Deductible to me (as if I was a patient) * This field is required.

28

Did you communicate with patients & providers regularly?* This field is required.

YESNO

29

If yes , how did you? (phone, email, etc)* This field is required.

30

If a provider is only licensed in California, and I am a patient who lives in Texas, would the provider be able to see me via telehealth?* This field is required.

YESNO

31

Of of the following list, which insurance portals do you feel confident verifying benefits? * This field is required.Availity Cigna Provider Express or UHC Provider Portal Tricare

32

Give an example of how you’ve handled failure? What did you learn?* This field is required.

33

How confident are you scheduling a patient for an appointment?* This field is required.If you have not ever scheduled a patient for an appointment, please choose "have not scheduled"

Have not Scheduled

Mildly Confident

Somewhat Confident

Very Confident

34

What reports or trends have you had to report to provider or management regarding your metrics?* This field is required.Examples could be number of patients scheduled. Cancellation totals Amount of Benefits Checked Etc

35

Thank you for completing our pre-employment inquiry.

Please follow the steps below to ensure you move on to the next steps of the interview process.

1. Email: onboarding@hpcbilling.com with the subject line: I am finished and ready to be interviewed

2. In the body of the email, list three dates and times you are available for a video interview

3. List three references, emails, and phone numbers who can vouch for your work abilities

4. List a start date of when you would be able to start training for the position you are applying for.

If the above are not completed, we will not be able to move on to the next round in the interview process.