Riverside County Department of Animal Services Stakeholder Feedback Survey
Please complete this brief survey to help identify the challenges, opportunities, and priorities for RCDAS. This survey is created and administered by Outcomes for Pets Consulting Group. All responses will be aggregated prior to sharing publicly. Please reach out to monica@outcomesforpets.com with any questions related to the survey or the survey and report process.
Name
First Name
Last Name
Email
example@example.com
What is your primary role in relation to animal services?
Staff member
Volunteer and/or foster
Rescue or community partner
Animal advocate
Adopter
Other
Which campus are you primarily affiliated with?
Coachella Valley
Jurupa Valley (Western Riverside)
San Jacinto
Blythe
None
In your opinion, what is the MOST critical priority for animal services?
Increase live outcomes/reduce euthanasia.
Increase spay and neuter support in the community.
Increase access to vaccines, microchipping, and preventative vet care.
Improve care for animals in the shelter.
Other
In your opinion, what is the most important measure RCDAS can take to reduce unnecessary shelter intake?
Provide remote and in-person pet support services to help struggling pet owners.
Offer trap-neuter-return and shelter-neuter-return for stray and community cats.
Asking people who find friendly pets to help get them home.
Ask people who are surrendering their pet(s) to participate in the rehoming process.
Perform triage services and provide support services at the point of intake.
Other
In your opinion, what services are most needed to keep pets with their families and prevent unnecessary animal shelter intake?
Training and behavior support for adopted pets.
Post-adoption support for new adopters.
Access to emergency and routine vet care.
Pet food pantry.
Reduced or waived reclaim and other fees and fines.
Other
In your opinion, what type of programming is MOST needed to help more shelter pets find new homes.
Customer-focused adoption program.
Post-adoption support for new adopters.
A high volume foster program.
A behavior program to evaluate dogs in a playgroup setting to give potential adopters more information.
Reduced are waived adoption fees.
Increased hours of operations.
A large, comprehensive volunteer program.
Other
RCDAS is currently closed on Sundays. Would you support RCDAS being closed on one day during the week if they were open on Sundays?
Yes
No
Maybe
RCDAS is currently open from 10 am to 4 pm. Would you support RCDAS opening later if it meant they could stay open later?
Yes
No
Maybe
The current percent of dogs leaving the shelter alive is approximately 75%. In your opinion, what should be the goal for dog live outcomes?
80 to 85%
85 to 90%
above 90%
The current live release rate is acceptable.
Other
The current percent of cats leaving the shelter alive is between 60 to 70%. In your opinion, what should be the goal for cat live outcomes?
80 to 85%
85 to 90%
above 90%
The current live release rate is acceptable.
Other
In your opinion, what is the MOST important investment that could be made by Riverside County and partner cities to improve animal services.
Increasing the number of animal control officers.
Increasing the number of animal shelter staff dedicated to animal care and vet services.
Increasing the number of animal shelter staff dedicated to adoptions, foster, and behavior.
Increasing the staff and resourced dedicated to helping people keep their pets.
Other
In your opinion, what staff positions are most critically-needed at RCDAS?
Staff to support volunteers and foster caregivers
Adoption counselors
Animal control officers
Pet support and education staff
Veterinarians
Veterinary technicians.
Other
Knowing RCDAS has limited resources to address unlimited need, what information should be considered when making choices about how to prioritize needs?
In your opinion, how should RCDAS allocate resources across the four facilities? In other words, which facilities need the greatest attention and why?
In your opinion, how should RCDAS be partnering with rescue groups and improving partnerships with rescue groups?
What improvements would you like to see happen in the next 12 months?
Is there anything else you'd like to share with us?
Is it okay if we follow-up with you for additional input?
yes
no
Submit
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