Survey

AIDRx LLC Customer Satisfaction Survey

job, or if there are areas where we can improve. Return your completedYour satisfaction with our service is very important to us. Please take afew minutes to complete this survey to let us know if we are doing a goodAIDR survey to the pharmacy counter using the envelope provided.
Overall, how polite were our pharmacy staff members?*

Extremely politeVery politeModerately politeNot at all polite
How well did our staff answer your question(s) or solve your problem?*

Extremely wellVery wellModerately wellNot at all well
Did our staff provide complete instruction about the items/medications you received?*

Complete/thorough instructions were givenPartial instructions were providedNo instruction was givenDidn't need/ask for instructions
Did we supply all of the products/services you needed?*

YesPartiallyNoOther
Are you aware of all of the products and services we provide?*

YesSomewhatNo
How likely is it that you would recommend AIDRx to a friend or family member?*

1

2

3

4

5

6

7

8

9

10

1 is Worst, 10 is Best
How long have you been a customer of AIDRx LLC?*

This is my first purchaseLess than six monthsSix months to a year2 or more yearsI haven't made a purchase yet
How likely are you to use AIDRx again in the future?*

Extremely likelyVery likelyModerately likelySlightly likelyNot at all likely
Do you have any other comments, questions or concerns?
Thank you for helping us to provide exceptional customer service!
Please provide your name if you would like to discuss your customer experience with a pharmacy staff person
If you return your survey by mail, please send it to the AIDRx LLC, 1840 County Line Rd, Suite 100B, Huntingdon Valley, PA 19006
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Thank you for helping us to provide exceptional customer service!

If you return your survey by mail, please send it to the AIDRx LLC, 1840 County Line Rd, Suite 100B, Huntingdon Valley, PA 19006