FAQ
What is the program, and are there any hidden catches?
This is a government-funded initiative aimed at promoting cleaner energy. There are no hidden catches or fees associated with signing up.
What are the terms of participation? Can I cancel, and how does the billing work?
You can cancel at any time without any fees. The discount is applied directly to your utility bill, and no credit card information is required.
How does the solar discount work, and what happens if there isn’t enough solar energy produced?
The discount applies to your entire utility bill. Before allocating customers to a solar farm, an energy estimate ensures sufficient production for all participants.
What happens if I already have solar panels?
If you have solar panels, the remaining energy billed by your utility provider qualifies for a 20% discount.
What if I rent a basement apartment or plan to move?
If you rent, you are still eligible and when you move, the discount can be transferred to your new address.
Who qualifies, and why is income level considered?
Everyone qualifies, regardless of income. To meet government guidelines, 50% of the program participants must be low-income customers. Providing proof of low-income status may expedite your allocation to a solar farm.
Why do you need such personal information like the last 4 digits of my social security number and date of birth?
We work with the utility company and they require this information in order to verify the customer.
How long does it take to get on to the solar farm? How long will I remain on the solar farm? Will any other government programs be affected by joining?
The process to get on a solar farm takes 1-3 months. Once you are on the program, you will receive the discount for a guaranteed 20 years. No other government programs will be affected by signing up, including but not limited to HEAP, NJ FAMILY CARE, HUD etc.
Who oversees this program?
This program is supported by government funding. We are independent brokers working in partnership with utility companies.
How much can I save each month? What are the average yearly savings?
Customers can save with community solar 20% for 20 years and with autosave between 5%-20% and on an average 10% monthly on electricity supply. On average,with both programs this amounts to $450–$1150 in annual savings.
Can I apply for these savings if I’m already enrolled in a solar farm or receiving solar discounts?
Yes! You can enroll in both programs and save up to 30% monthly.
What are the terms of participation? Can I cancel? How does billing work?
You can cancel at any time with no fees or penalties. The discount is applied directly to your utility bill, our company will appear as your electricity supplier.
Is AutoSave available for residential or commercial customers?
Both residential and commercial customers can enroll.
Is there a fee to enroll in AutoSave? Will I ever pay more than the utility rate?
No. Enrollment is completely free, You will never pay more than your current utility rate.
Is there a customer portal? How long does it take for the supply switch to take effect?
No portal is required. You’ll receive email notifications whenever your energy supplier changes, It typically takes 1–2 billing cycles for changes to be reflected on your bill.