Waterworks - Access Request Form 2025

Waterworks 2025 Accessible Facilities Request Form
Waterworks Festival is delighted to welcome everyone to Gunnersbury Park for an unforgettable day of music and joy. We are committed to ensuring our event is as inclusive and accessible as possible for all attendees, including our deaf, disabled, and neurodivergent guests. Below is the application form to register to use the facilities whilst you are with us.

IMPORTANT NOTE: You may be entitled to a Personal Assistant (PA) ticket at no extra cost via our PA Ticket Scheme. This can be requested through this application form. Please read the information below to see if you qualify.

Application Process
Follow these steps to request bookable accessible facilities:
1. Purchase a Ticket
2. Obtain a valid ticket reference number.
3. Complete the Access Requirement Form. Fill out the form below and upload any required supporting evidence. If you need an alternative format for the application, please contact us via email.
4. Confirmation of Requests We will respond within 7 working days to confirm your requests.Your application is only confirmed once you have received a confirmation email from us. If successful, an Accessibility Welcome Pack will be sent to you closer to the event date.
Personal Assistant Ticket Collection

If you applied for a PA ticket, it will be available for collection at the Access Box Office on the day of the event, alongside your accessibility wristband.

Supporting Documents
You will need to provide supporting documents as part of your application.

When submitting, you can:
- Scan or photograph your evidence and upload it with your form.
- Photocopy evidence and attach it to a printed form if posting.
  (Feel free to black out sensitive details, such as the amount of benefits paid or specific health conditions).
For assistance with your application, contact us at:
Email: accessibility@teamlove.org
Phone: 0117 9411611

Automatic Eligibility for the PA Ticket Scheme
To qualify automatically, you must provide one of the following documents dated within the past 12 months or covering the event date:
- Front page of a DLA or PIP letter showing you are receiving higher benefit
- Front page of an Attendance Allowance letter
- Evidence of being registered as severely sight impaired (blind)
- Recognised Assistance Dog ID card with training
- Valid Access Card showing you require a +1 to accompany you
- Armed Forces Independent Disability Payment
- War Disablement Pension
Accessible Parking
To reserve an accessible parking space, you will need to provide two pieces of evidence:
1. A valid Blue Badge
2. Valid Photo ID (e.g., driver’s license or passport) to validate the Blue Badge.
If you have attended any of our other events within the past year and opted into our access register, you do not need to supply new evidence. Simply tick the appropriate box on the application form.

For any questions, please contact us at:
Email: accessibility@teamlove.org
Phone: 0117 9411611
Accessibility Ticket Holder Name

First NameLast Name
Lead Ticket Holder (If different from above)

First NameLast Name
Ticket Type
Ticket Number*
Contact Number*
E-mail*
Address*

Street Address

Street Address Line 2

City / TownCounty

Post Code
What age range do you fall within?

Section 3: Access Provision Request
A Personal Assistant ticket? (PA Ticket Scheme)*

YesNo
Will you be using a wheelchair or mobility device?*

YesNo
Viewing Platform*

YesNo
Accessible Parking (Please be aware that on this site parking is a considerable distance from the access box office entrance and unfortunately does involves a long steady incline).
Accessible Toilets*

YesNo
Please inform us if you have additional access requirements that are not covered on this form

Section 4: Evidence & Supporting Documents

Please upload your supporting documents here.
1. Have you already opted in' to our Access Register by coming to one our other shows?
If 'YES' which show have you been to?
IF YOU TICKED 'NO' THEN YOU WILL NEED TO UPLOAD YOUR SUPPORTING EVIDENCE BELOW
2. Primary Evidence /supporting Documentation Upload *

Upload a File
(Files need to be below 1000KB) Cancelof
Additional Evidence Upload

Upload a File
Files need to be below (1000KB) Cancelof
Additional Evidence Upload

Upload a File
Files need to be below (1000KB) Cancelof
Additional Evidence Upload

Upload a File
Files need to be below (1000KB) Cancelof
Statement (with option to send alternative evidence)

We recognise that the list of evidence we have provided not definitive. If you do not have any of the above evidence but wish to apply for the access facilities, please use the Additional Comments box below to state why you require them:
Statement (with option to send alternative evidence)
If you would like us to store your details on our Access Register for next year please opt In below. Please note that we will store them in our secure database for up to 3 years and they will be valid across all of our shows. Our other shows include The Downs, Simple Things and a few others that pop up around Bristol.

To read our Data Protection and Privacy Policy please see our webpage click here
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Waterworks 2025 Accessible Facilities Request Form

If you applied for a PA ticket, it will be available for collection at the Access Box Office on the day of the event, alongside your accessibility wristband. Supporting DocumentsYou will need to provide supporting documents as part of your application.

When submitting, you can:

Section 3: Access Provision Request

Section 4: Evidence & Supporting Documents

If you applied for a PA ticket, it will be available for collection at the Access Box Office on the day of the event, alongside your accessibility wristband.

Supporting Documents
You will need to provide supporting documents as part of your application.