Order Terms & Conditions
Placing an Order
By clicking ‘Confirm’, you agree to our order terms & conditions.
If you’ve opted for invoice payment or a quote, you will receive an order confirmation in your mailbox. If you requested a quote, we will follow up with pricing details before finalizing your order. For invoice payments, your tax invoice will be sent separately to the email address provided.
Cancellations
- Orders can be canceled free of charge up to 48 hours before the planned catering date.
- Cancellations made less than 48 hours before the event will incur a 50% cancellation fee.
- Cancellations made less than 24 hours before the event will incur a 100% cancellation fee.
Adjustments
Changes to the number of guests or items can be made up to 24 hours before the planned catering date. After this, adjustments may not be accommodated.
Payment Terms
For orders totaling €500 or more, a 50% deposit invoice will be issued upon confirmation. The remaining balance will be invoiced after delivery.
For orders under €500, the full amount will be invoiced upon delivery.
All invoices are due within 14 days from the invoice date.
Payment Interface
After placing your order, you will either:
✔ Be redirected to your selected payment interface, or
✔ Receive an invoice if you have chosen to pay by invoice, or
✔ Receive a quote if you have selected the quote option.
Delivery Instructions
Please provide clear and specific delivery instructions when placing your order.
Additional Charges
Additional fees may apply for deliveries outside standard areas.
Last-minute changes or rush orders may incur extra costs.
If you have any questions or require further assistance, feel free to contact us. Thank you for your order!