Voluntary Participation and Fees:
Voluntary participation is the ethical principle that individuals choose to participate in an activity or process without coercion or undue pressure. Thank you for choosing Star Pro Tax. Your experience with us is voluntary; this is not a contract. You may choose not to do business with Star Pro Tax and you may withdraw your consent to participate at any time. Your signature indicates that you are willingly consenting to receive tax preparation services. Star Pro Tax too reserves the right to end the counseling and preparation services if the client- professional relationship is at risk. A copy of this disclosure form will be given to you to keep with your records. This is a legally binding document. Please keep with your records.
Fees:
By request only, an estimate of fees may be given at the time of consultation. A final invoice will be issued for your review at the completion of your tax return (Prior to E-Filing). Rates are based off of the IRS forms used in preparing your tax return. We generally do not charge by the hour; however hourly rates may be required depending on the extent of the service you require. NOTE: Estimated fees are discussed upfront and final invoices will be issued at the conclusion of our service. Keep in mind, there may be a difference between your initial estimate and the final invoice. Payment and all financial arrangements are expected at the conclusion of service. Failure to make a payment will be considered a termination of services by Star Pro Tax LLC. Accounts not fully paid within 15 days after the issuance of the final invoice will be accessed late fees.
Invoices:
Invoices will be sent to you after you have reviewed, asked questions and signed your tax return. Please do not delay in signing your return in attempt to delay paying your invoice. Starting tax year 2025, if your invoice is not paid after 15 days (after you have signed) then the process of incurring late fees, collections and then termination of our business relationship will begin. If you have abandoned your return, your return will be deleted on April 15th. See the section on Abandoned Returns for more information.
NOTE: No return will be sent to the IRS for processing without full payment. Clients that wish to have their fees taken from their tax refunds may sign up for a bank product through our third-party affiliate Refund Advantage (Fees will apply). If for any reason your refund is not released by the IRS, you are responsible for paying your fees and settling your account. You will have up to 15 days to pay your preparation fees (Late Fees will apply for each day after the 15 days). If your account remains unsettled and no payment arrangement established after 30 days your account will be sent to collections. If your account is unsettled, no return copies will be given until account is paid in full.
Abandoned Returns:
There has been an increase of incomplete returns over the past few tax years. If you start a return with Star Pro Tax but do not complete the return; the return would be considered abandoned. The information that you provided will be kept until the end of the current tax season (April 15th) and then deleted if you do not return to complete it. For new clients, the New Client Upfront Fee is non-refundable. Any client who returns after April 15 to complete an abandoned return will have to start over if you wish to file for that tax year. If you were a new client and paid your upfront fee and abandoned your return, the upfront fee that you paid during the tax year will not be applied to the completion of an abandoned return. You will have to start the process over again. You would be considered to have abandoned your return if and when you leave the process for the entire tax season, you have not communicated with your Tax Pro for more than 15 days or up to the entire tax season and / or have not finalized your invoice upon completion of your tax return.
NOTE: Star Pro Tax does not charge an hourly rate for time spent working or holding a return. To keep preparation fees reasonable to all clients, fees are based solely on the complexity of your return and forms used to prepare your return.