Full payment is required upon booking of the course.
Participants who miss more than two hours per module will not receive a certificate.
Cancellations
All cancellation requests and refund inquiries for virtual and in-person training must be submitted to Kuhle Solutions & Development Services at info@kuhlesolutions.net. Please note that we do not accept cancellation requests via telephone.
Virtual and in-person training require a minimum number of participants for optimal learning experience. Kuhle Solutions reserves the right to cancel a course if the minimum number of participant count is not reached before the start date. In such cases, registered participants can choose between a full refund or transferring their registration to another course.
To secure your place in a course, full payment is due no later than ten(10) days before the course starts. For any exceptions, please contact us at info@kuhlesolutions.net.
In-house trainings
Cancellation requests for in-house training must be made at least six(6) weeks before the first training date. Refund requests will not be considered or issued within two weeks of the course start date
Refunds
For full refunds, written notices must be sent to Kuhle Solutions & Development Services at info@kuhlesolutions.net, a minimum of two(2) weeks before the course start date. Participants cancelling within this timeframe will receive a full refund, minus an administrative fee of R500,00. If payment is still pending at the time of cancellation, the R500.00 administrative fee still applies.
No administrative fee applies if the course is cancelled by Kuhle Solutions.
No refund policy
There will be no refunds for cancellation requests received within two(2) weeks prior to the course start date. Additionally, transfers to future sessions or courses will not be permitted during this period.
Participants seeking exceptions due to extenuating circumstances should submit a written request to info@kuhlesolutions.net, including any necessary documentation.
No refund will be issued for missed (full or partial) courses. Session recordings are generally unavailable unless explicitly stated otherwise by Kuhle Solutions. Participants are responsible for ensuring they receive course emails and are aware of the course time zone (for virtual training). If emails are not received, participants must contact info@kuhlesolutions.net at least one(1) business day before the course begins.
BANK DETAILS:
Account Name: KUHLE SOLUTIONS AND DEVELOPMENT SERVICES CCABSA Bank, Account Number: 40 9137 9975 Branch Relationship Banking Sandton, Branch Code 63 20 05
Please use first name and surname as the payment reference. Send proof of payment to info@kuhlesolutions.net