Return/Exchange Form

  • Return/Exchange Form

  • Important: Freight, duties, taxes, and insurance are non-refundable in all cases, regardless of return outcome. Approved non-defective returns are subject to a restocking fee. All returns require a valid RMA number prior to shipment.

  • 01. Customer Information

  • 02. Request Detail

  • Non-returnable. Custom and special-order products cannot be returned unless defective or incorrectly shipped. Please contact HEN Nozzles support directly before submitting.

  •  - -

  • 03. Products

  • 04. Product Condition & Restocking Fee

    Your selection determines the applicable restocking fee. Final determination is subject to warehouse inspection.

  • 05. Supporting Document

  • Browse Files
    Drag and drop files here
    Choose a file
    Cancelof
  • Browse Files
    Drag and drop files here
    Choose a file
    Cancelof

  • 06. Justification / Additional Context

    Use this section to explain your request, provide context on product condition, or flag any dispute regarding fee classification. Required for late returns (beyond 30 days).
  • Should be Empty: