We are setting aside 3-4 hours of our time and the hospital anesthesia team's time to care for your child's needs. Cancelling or not showing to a Dental Surgery (OR) appointment prevents us from being able to schedule another child who needs an earlier appointment due to pain or infection. Please be respectful of this.
We understand there may be circumstances in which your child will become ill the day of surgery, we just ask that you call our office at (859)274-4434 as soon as possible. We do require a doctor's excuse for the day the surgery was cancelled before we can reschedule your child's Dental Surgery (OR) if you cancel due to illness.
If a Dental Surgery (OR) appointment is broken due to no physical in the appropriate timeframe that was given or cancelling or no showing the day of the surgery, the patient and any siblings will be dismissed from our practice.
If the appointment is missed for anything other than illness it could result in any or all of the following:
- If applicable, we will report failed appointments to the Kentucky Department of Medicaid services which could result in termination of your child's insurance.
- Prior to rescheduling we will require an outpatient room reservation fee of $100.00 to be paid upfront and this fee is NOT covered by insurance.
- We reserve the right to terminate your child's care with our office.
We appreciate your cooperation with this policy and value you're understanding as we strive to provide the best quality care for your children.