These Terms and Conditions ("Agreement") govern the use of the services provided by Ronkot Design LLC ("we," "our," or "us") to the customer ("you," "your") in connection with our web design, development, SEO, graphic design, printing, and digital marketing services.
By engaging with our services, you agree to abide by the following terms and conditions:
1. Services Provided
We offer a wide range of services, including, but not limited to:
Web Design & Development: Creation and development of custom websites tailored to your business needs, including UI/UX design and front-end and back-end development.
WordPress Development: Custom WordPress themes, plugins, and full website development.
Search Engine Optimization (SEO): On-page and off-page optimization, keyword research, content optimization, and link-building strategies to improve search engine rankings.
Social Media & Email Marketing: Strategy development and execution for social media platforms, email marketing campaigns, and audience engagement.
Corporate Identity & Graphic Design: Design of logos, branding, marketing materials, and other graphic design services to establish a strong corporate identity.
Printing Services: Printing of various marketing materials, including business cards, brochures, flyers, posters, and more.
Pay Per Click (PPC)/Google Ads Services: Creation and management of Google Ads campaigns to drive targeted traffic to your website.
2. Client Responsibilities
You agree to provide all necessary materials, information, and access required for the completion of our services. This includes, but is not limited to, access to website hosting, domain credentials, marketing content, design specifications, and any other resources needed for the successful completion of your project.
3. Payment Terms
Pricing: All prices for services are outlined in the proposal or invoice. We reserve the right to change pricing with prior notice.
Payment Due: Full payment for services is due upon receipt of invoice unless otherwise agreed upon. A deposit may be required for certain projects.
Late Fees: Payments not received within 30 days of the due date may be subject to a late fee of 2%.
4. Reprint Policy
We do not offer refunds for services or products. However, if there is a misprint or error on our part, we will gladly provide a reprint of the affected items at no additional cost.
To ensure accuracy, we send proofs of all designs and printed materials to you for approval before printing. It is your responsibility to review these proofs carefully. Once approved, we proceed with production. If you notice an error after approval that was not identified in the proof, we cannot be held responsible for the issue.
In cases where the error is on our part (e.g., incorrect printing, color mismatches), we will offer a reprint of the affected items, subject to the original order specifications.
5. Intellectual Property
Web & Graphic Design: You retain ownership of any content you provide. Upon full payment, we grant you a non-exclusive, non-transferable license to use the final designs. Any intellectual property rights related to designs created by us remain with us unless otherwise agreed.
SEO & Marketing Materials: All SEO reports, digital marketing strategies, and content provided by us remain our intellectual property until full payment is made. You are granted a license to use the delivered content for business purposes only.
6. Confidentiality
Both parties agree to keep any confidential information, including but not limited to, trade secrets, client data, marketing strategies, and financial information, confidential and not disclose it to any third party without written consent, except as required by law.
7. Project Timelines
While we will make every effort to deliver services according to the agreed-upon timeline, delays may occur due to factors beyond our control. We will notify you promptly of any changes to deadlines.
8. Limitation of Liability
Our liability is limited to the amount paid for the specific service that gave rise to the claim. We are not responsible for any indirect, incidental, or consequential damages, including loss of business, data, or profits.
9. Termination
You may terminate this agreement at any time with written notice. If the termination occurs before the completion of the work, you will be responsible for payment for services rendered up to the termination date. We reserve the right to terminate this agreement for non-payment or failure to meet client obligations.
10. Changes to Terms
We reserve the right to modify these Terms and Conditions at any time. Any changes will be communicated to you in writing and will be effective immediately upon notification.
11. Governing Law
This agreement shall be governed by and construed in accordance with the laws of Ronkot Design LLC, without regard to its conflict of laws principles.