Customer Service Feedback Form
Creative Print Bureau | 325 N Harrison St
Which CPB services have you used?
Self Service/Open Studio
Self Service Equipment (book binding, guillotine, scanner)
Risograph Training
Risograph Printing
Print Services Consultation
Laser or Inkjet Prints
Textile Prints
Vinyl Cuts
What services have been the most valuable to you?
Self Service Studio Space
Self Service Equipment (book binding, guillotine, scanner)
Risograph Training
Risograph Printing
Printing Consultations
Digital Printing
Other
Most interactions with the CPB have been...
REQUIRED to complete a class assignment
CHOSEN to contribute to a class assignment
for personal projects
for commissioned or contracted services that I was compensated for
At the request of a department (lecture flyers, event signage)
Other
How easy is it to navigate CPB services?
Easy, Straightforward
1
2
3
4
Confusing, Difficult
5
1 is Easy, Straightforward, 5 is Confusing, Difficult
How would you rate the value for cost?
1
2
3
4
5
How would you describe your interactions with CPB Staff?
Very informative and helpful. Staff was well equipped to answer my questions.
Room for improvement. Some of my questions were answered, but I was still seeking clarity.
Staff was not helpful to me or my creative goals
What hours of operation are most convenient for you?
Daytime
Evening
Do you utilize or benefit from the education content we create? (youtube playlists, file format takeaways)
Never utilized
1
2
3
4
Incredibly helpful!
5
1 is Never utilized, 5 is Incredibly helpful!
Is there anything you would appreciate more educational content on?
My relationship to Virginia Commonwealth University is
Please Select
Student
Alumni
Faculty
Staff
Not Affiliated
If affiliated to VCU, please share your school or department:
How did you hear about us?
Overall satisfaction of service
Rows
Very satisfied
Satisfied
Neutral
Unsatisfied
Very unsatisfied
Accessiblity
Quality
Quickness
What improvements would better fit your needs?
Submit Survey
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