Recapture Livestream Support Form

RECAPTURE SUPPORT FORM

Submit your request below so our team can help you, please note that it can take up to 24hr to receive a response. One of our team members will reach out once your request is confirmed or if we need more information
June 17, 2026

TikTok is currently experiencing platform issues affecting some creators, including gifting/recharge functionality and payout delays.

Most reported issues have been resolved quickly. If your payout from TikTok is delayed, please allow an additional 24–48 hours for processing.

If you continue to experience issues, please complete the support form
name

First NameLast Name
username
phone number
Format: (000) 000-0000.
Im requesting help with:

Other
screenshots of all evidence and proof

Cancelof
Please tell us your name, the username of the person contacting you and the agency they are with
- Username of RL Creator being Poached
- Username of Agent trying to poach
- Name of Agency the Agent is with
describe in good detail how the event happened and how the evidence proves poaching occured
Describe Your Problem
File Upload (If Any)

So we can better help you, attach a screenshot relating to the issue.
Cancelof
I have submitted a report in tiktok
who is your agent/partner
Before our team can submit any ban, restricted, shadowban, or app-related issues to Tiktok, please ensure that you have submitted a report internally
Should be Empty:

RECAPTURE SUPPORT FORM