How the Score is Calculated:

• There are 12 questions.
• The minimum possible score is 12 (all D responses).
• The maximum possible score is 48 (all A responses).
• The total score helps determine which category the nonprofit falls into.

 

Total Score	Culture Rating	Interpretation
42 – 48	🌟 Thriving Culture	The organization has a strong internal culture, clear communication, and high morale. There may be some room for improvement, but overall, employees feel valued, respected, and heard.
34 – 41	✅ Functional but Needs Strengthening	The culture is mostly healthy, but there are some communication gaps or leadership inconsistencies that could cause long-term challenges. Addressing these now will prevent larger issues.
24– 33	⚠️ Struggling Culture	There are clear signs of miscommunication, staff disengagement, and leadership gaps. Without intervention, morale and retention could worsen, impacting the nonprofit’s mission.
12 – 23	🚨Toxic or At-Risk Culture	There are serious cultural and communication issues affecting morale, productivity, and possibly even retention. Without immediate action, the nonprofit risks staff burnout, turnover, and operational instability.

 

 

🌟 Thriving Culture (42-48 points)
✅ Encourage continued leadership development and proactive communication strategies to sustain success.
✅ Consider small improvements based on the lowest-scoring areas.

✨ Functional but Needs Strengthening (34-41 points)
🔹 Identify which specific areas need improvement (e.g., leadership modeling, generational collaboration).
🔹 Provide workshops or structured discussions to improve weak areas before they escalate.

⚠️ Struggling Culture (24-33 points)
🚨 Conduct a deeper internal audit to uncover specific causes of disengagement and misalignment.
🚨 Implement leadership coaching, structured communication strategies, and team-building initiatives.

🚨 Toxic or At-Risk Culture (12-23 points)
❌ Immediate intervention is needed. The organization is at high risk for turnover, low morale, and conflict.
❌ Recommend a full culture reset, leadership intervention, and structured internal communication overhaul.