CANCELLATION/LATE POLICY
In the event a guest needs to cancel or reschedule, I kindly ask that a 48 hour notice is given prior to the time of the booked appointment.
Cancellations or reschedules outside of the 48 hour time period will be charged 50% of the booked service total. Please note this fee does not go towards a future service. This fee must be paid prior to booking future appointments.
No Call No Shows will result in a 100% fee of the booked service total, this fee must be paid prior to booking future appointments.
In the event a guest is running 10-15 minutes behind please reach out through text or direct message.
In the event a guest is running 30+ minutes late, the service may be altered to accomodate the remaining time left in the appointment. In the event the appointment cannot be accomodated due to timing/scheduling conflict, the appoinment will be rescheduled to a different time. A $50 fee may be charged to reschedule but is up to the stylist discretion. It is in place to respect the time of the stylist as well as other guests that may be effected.
Sincerely,
Dominique