This form is used to submit process and procedural complaints related to ICC codes, standards, or guidelines. Filing a complaint is the first step in the appeals process for process and procedural matters. ICC strives to address complaints informally before moving to a formal appeal and will review the information you submit through this form carefully. When informal efforts do not resolve the issue, the matter proceeds through the formal appeals process. The appeal process is outlined in the relevant governing documents, which can be found on the Corporate Governance section of the ICC website.
Before proceeding you should have your relevant information ready to include in the complaint.