LCCAA Customer Satisfaction Survey
Thank you for taking the Customer Satisfaction Survey. This survey helps LCCAA improve and deliver quality services throughout Lorain County.
Which LCCAA program are you rating today?
*
Head Start
Utility Assistance (Winter or Summer Crisis, HEAP, PIPP)
How did you hear about Lorain County Community Action Agency (LCCAA)?
*
Family or friend
Social Media
Website/Google search
Billboard, yard sign or community flyer/advertisement
Community Event
Local News
Other
Back
Next
Did you/do you feel welcome when you enter the LCCAA building?
Worst
1
2
3
4
Best
5
1 is Worst, 5 is Best
Did LCCAA's service meet your expectations?
Worst
1
2
3
4
Best
5
1 is Worst, 5 is Best
Were you assisted in a timely manner?
Worst
1
2
3
4
Best
5
1 is Worst, 5 is Best
How would you rate the professionalism and knowledge of the person who helped you?
Worst
1
2
3
4
Best
5
1 is Worst, 5 is Best
Back
Next
Which Head Start Center does your child attend?
Central Plaza
Firelands
Griswold
Hopkins Locke
LaGrange
South Elyria
Wellington
Little Lighthouse
New Horizons
Do you feel welcome when you enter the LCCAA Head Start center?
Worst
1
2
3
4
Best
5
1 is Worst, 5 is Best
Are you satisfied with your child's education development since attending Head Start?
Worst
1
2
3
4
Best
5
1 is Worst, 5 is Best
How would you rate your overall Head Start experience this past school year?
Worst
1
2
3
4
Best
5
1 is Worst, 5 is Best
How would you rate your teachers' knowledge and professionalism?
Worst
1
2
3
4
Best
5
1 is Worst, 5 is Best
Back
Next
Did you receive the information or services you needed?
*
Yes
No
Were you informed of services other than the one you applied for?
*
Yes
No
How likely are you to recommend LCCAA to someone else?
*
Worst
1
2
3
4
Best
5
1 is Worst, 5 is Best
Additional Comments (comments may be used in LCCAA materials)
May we contact you about your experience?
Yes
No
Please provide your name and phone number or email address.
Submit
Should be Empty: