Supply Chain Digital Value Creation

Email*

exemple@exemple.com

BUY-IN

For your Supply Chain Digital Initiatives, have you setup:*

a comprehensive communication plan to share the reasons and goals of your digital initiative before any end-user training?an alignment of management incentives with initiative indicators targeted improvements?

How often have you set this up?*

BUY IN Score

FIT

Before evaluating any digital solution, are you doing a deep dive in root causes of the problem you try to solve:*

AlwaysOftenBarelyNever

Once a solution is rolled-out, to evaluate the adequation of a digital solution with your business requirements, do you rather look at:*

The alignement of the solution with end-users expected features and functionsThe resolution of the initial business problem by the use of the digital solutionThe efforts made to solve the problemWe don't do any of this once the solution is rolled-out

FIT Score

ADOPTION

Do you measure the ramp-up time on new solution for each end-users categories?

YesNo

Do you measure the acceptance rate of end-users for the prescribed decisions from the digital solution?

YesNo

Do you measure the execution rate of the prescribed decisions from the digital solution?

YesNo

For each Supply Chain Digital Initiative do you measure the time spent on the solution*

by each end user?by each admin profile?by each viewer profile or middle manager?

How often are you measuring this?*

Are you assessing a Net Promoter Score of all digital solutions at a end-user level?

Yes, within 3 months after the first implementation of the solutionYes, every yearOn demand if we have doubtsNever

Adoption Score

AUDITABILITY

What do you think is the most critical thing to do before investing in a digital initiative:*

A list of user's expected features and functionsA Value CaseA Total Cost of Ownership (TCO)

Do you consider digital impact on a systematic way (ex: an increase in assets utilization rate might have a negative impact on revenues)*

AlwaysOftenBarelyNever

Are you able to make a direct connection between all digital initiatives and financial or CSR KPIs*

AlwaysOftenBarelyNever

Are you breaking down the liabilities on a targeted KPI to be improved by the digital initiative (ex: a truck fill rate might be degraded if the production is not able to to deliver finished products, regardless of the benefits of a truck loading optimisation solution)*

AlwaysOftenBarelyNever

Auditability Score

SUSTAINABILITY

Are you tracking the direct connection between digital initiatives and financial or CSR KPIs 3 years after its initial roll-out?*

AlwaysOftenBarelyNever

Do you have a formal process to regularly assess the buy-in, fit, adoption, and value of all your digital solutions?

YesNo

Do you challenge the current solution you have to solve a business problem investigating alternative solutions?*

AlwaysOftenBarelyNever

Sustainability Score

ACCOUNTABILITY

What is the most critical for you*

The AdoptionThe TCO (Total cost of Ownership)The Buy-InThe alignment between business problem,technology and support

Do you feel accountable for the value generated or destroyed by digital solutions in Supply Chain?*

Yes, fullyRather yesRather notNot at all

Considering the following assumptions:

You are in charge of a 100 million revenue scope
Your current Ebitda is 15%
You spend 1 million per year in supply chain digital solutions (SaaS, AI, consulting, end-user time, overheads) on your scope
93% of digital initiatives are not improving the performance or the resilience of your company (source: Forbes 2023)

What is the impact on your Ebitda of the status quo (no new initiative and no Program to protect digital value creation):*

I don' care-7,2% (1-(-930000/15000000)*100)Value destroyed by current digital solutionValue destroyed by current digital solution + lost opportunity

Do you have a process owner in charge of assessing the buy-in, fit, adoption, and value of all your digital solutions?

YesNo

Accountability Score

Here is your Maturity Score

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