PC Return RMA Application
Customer Details
Name
*
First Name
Last Name
Phone Number
*
-
Country Code
Phone Number
Email
*
example@example.com
Ticket number #
*
Example 35269
Collection/Shipping Address
*
Address
Address Line 2
City
County
Postcode
PC Information
Purchase Date
*
-
Day
-
Month
Year
Date
Model
Ex: Performance i7 Office PC, Tomahawk Gaming PC
PC Serial Number
*
Ex: SN-PT2351156
Return Details
Reason for return
*
0/500
Preferred Collection Method
*
Please Select
DPD Drop-off at Collection Point
DPD Home Collection
Pallet Home Collection
I will Deliver the Parcel to CH62
*For larger systems, a pallet collection may be required for transport insurance. Please contact support if you are unsure which is the best option for you.
Add Transit Protection?
Please Select
Yes, add protection
No, stay unprotected
*Transit Protection will be charged at a rate of 2% of the item invoice value + the standard collection cost. Example: For a £1,500 PC, the protection fee would be £30 + the standard collection cost.
Do you still have Original Packing Materials?
Please Select
Yes, I have the original packaging
No, I require packaging (£24.99)
*Replacement packaging remains free for the first 6 months from the date you received your order. After this time you will have to pay for replacement packaging.
Important Steps
Please ensure you have completed all of the below steps before returning your PC
I confirm that I have backed up all my data.
*
Accept
I confirm that I will use the original or purchased packaging
*
Accept
I confirm that I will follow the video Instructions for packing
*
Accept
I confirm that I will not return any accessories, cables, peripherals, USBs, or WiFi antennas
*
Accept
Upload Photos
Please upload 5-6 photos of your packed parcel
Browse Files
Drag and drop files here
Choose a file
If you have not yet received your packaging, please leave this field empty. You will be required to submit your pictures before the time of collection.
Cancel
of
*By submitting this form, I confirm that I have read and understood the return instructions. I agree to follow all the steps outlined, including data backup, proper packaging, and sending photos of the packed parcel. I acknowledge that failure to comply with these instructions may result in additional charges or rejection of damage claims.
*
Agree to Terms
Any special instructions or comments?
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