Lesson Requirements

At Wild Horse Ranch, we strive to provide a safe, enjoyable, and rewarding experience for all riders. To ensure the safety and respect of our horses, instructors, and fellow riders, the following policies must be adhered to:

Dress Code

Proper attire is mandatory and includes:

• Jeans or breeches.
• Boots with a heel (no sneakers or sandals).
• An ASTM-approved riding helmet (bike helmets are not acceptable).

Lesson Duration

• Lessons are 60 minutes long and begin at the scheduled time.
• Each lesson incorporates grooming, tacking, lunging (if necessary), and riding.

Arrival Time

• Riders are expected to arrive early to allow enough time for grooming and tacking up their horse.
• Late arrivals will result in reduced riding time as lessons will still conclude at the scheduled end time. No make-up time will be provided for student tardiness.
• Full payment is required for the lesson regardless of tardiness or reduced riding time.

Respect and Conduct

• Respect for the horses, instructors, and equipment is required at all times.
• Any misuse of equipment or inappropriate behavior toward horses, staff, or fellow riders is strictly prohibited.

Consequences of Non-Compliance

• Failure to adhere to these guidelines may result in the suspension or termination of lesson privileges.

We thank you for your cooperation in maintaining a safe and respectful environment at Wild Horse Ranch. If you have any questions or need clarification, please don’t hesitate to reach out to your instructor or our staff.

Lesson Payments

This payment policy outlines the procedures and requirements for payments regarding lessons and training rides to ensure clarity and consistency for all clients.

PAYMENTS MUST BE MADE BEFORE YOUR SCHEDULED LESSON

Monthly Payments

• Payments are due on the first of the month for the upcoming month’s lessons.
• Monthly payments secure your time slot each week during the month.

Individual Lesson Payments

• Individual lesson payments do not guarantee your time slot each month, as priority is given to those who pay monthly. Your lesson will be scheduled based on availability.

Training Rides/Lessons

• Training rides/lessons are available for horses boarded at our facility and are conducted by our instructors.
• The rate for a training ride is $80 per session.

Thank you for understanding and adhering to these policies to ensure a smooth scheduling and payment process. If you have any questions or concerns regarding payments, please contact us for assistance

Lesson Cancellation Policy

24-Hour Notice Requirement

A 24-hour notice is required if you are unable to attend your scheduled lesson.

If 24-hour notice is not provided, you will still be responsible for paying for your scheduled lesson.

Rescheduling Policy

Lessons canceled with at least 24 hours' notice or canceled by the instructor will be rescheduled at a mutually agreed-upon time.

Inclement Weather Exception:

The 24-hour notice requirement does not apply to cancellations due to inclement weather. Please contact your instructor directly if you wish to reschedule in such cases.

Refund Policy

• Refunds will not be provided once a lesson has started.
• Refunds will also not be issued if 24-hour notice is not given prior to the scheduled lesson start time.

Thank you for your understanding and cooperation. Our aim is to provide the best experience for all participants while being respectful of everyone's time. If you have questions or need to make changes to your scheduled lesson, please don’t hesitate to reach out to your instructor.

WILD HORSE RANCH RULES

1. Be nice to others, both people and horses, no exceptions.  Treat boarders, management, family, and guests (including their horses and property) with the same kindness and respect with which you would like to be treated, while on the premises. No belligerent, malicious, lewd, vulgar, profane or otherwise objectionable conduct or language will be tolerated. The conduct of everyone on the premises will at all times be dignified and civil.  No abusive, threatening, or violent behavior towards people or animals will be tolerated on Wild Horse Ranch premises. Failure to comply with this key rule will result in your being asked to leave. 
2. Smoking, dipping, Illegal drug use and non-approved alcohol use are not permitted on Wild Horse Ranch grounds.
3. All riders must sign a Wild Horse Ranch Liability Release Waiver before handling or mounting any horse or pony on Wild Horse Ranch premises.  
4. Approved helmets must be worn by all riders at all times while mounted.    
5. Children and siblings on Wild Horse Ranch premises must be supervised at all times by their parent/legal guardian.
6. No one may enter a pasture containing horses unless you have permission by a trained volunteer or staff member.
7. Be kind to the horses. We do not allow any physical correction to the horses without explicit instruction from the instructor.
8. Please clean up after yourself, and your horse. Hose or sweep out wash racks when you are done, throw away your trash, pick up your belongings, and pick up your horses' poop. Please do not leave your tack in the wash rack area
9. Unless you are a horse, no horseplay in or around the barn. This includes running, shouting, throwing projectiles, waving objects, wrestling, fighting and chasing.
10. All clients, volunteers, staff, board members, visitors etc. will wear closed toe shoes (Boots, tennis shoes) in any area inhabited by horses (fields, corrals, barn, stalls, pastures, etc.).
11. No one is allowed to handle the horses, feed or pet horses, unless supervised by a staff member or trained volunteer.
12. Don’t use or borrow things that aren’t yours unless you have permission from the owner.  
13.  If you move something, please put it back.  If you open it, close it (doors, gates, etc.).  If you turn it on (water, lights, heaters, etc), turn it off.  If something breaks or needs attention, please let management know.  
14. If you go through a gate, close it securely behind you.
15. If you get it out, put it away.