Ostralos Course/Event Registration Cancellation Policy
Should your circumstances change and you are unable to attend a course, you must contact Ostralos by no later than 30 days prior to the commencement of the course to receive a full refund. Should you cancel less than 30 days prior to the commencement of the course, please see the below policy.
| Time period |
Cancellation fee applicable |
| 30 days from conference start date |
Full Refund |
| 21-29 days from conference start date |
75% Refund |
| 14-21 days from conference start date |
50% Refund |
| 14 and fewer days from conference start date. |
No Refund - full registration fee for the registration type booked |
Refund Processing
Ostralos will refund any fees paid as a result of amending your registration and/or associated requirements, after taking into consideration the relevant cancellation policy, within 7 business days of receiving a refund request.
If you have any concerns or require clarification, please do not hesitate to contact us.