At West Cary Psychiatry we give you the option of keeping your credit or debit card on file as a convenient method of payment for the portion of services that your insurance doesn’t cover, but for which you are liable. Uncovered fees include, but are not limited to, late cancellation fees, no-show fees, urgent after-hours refill requests, form completion, and letters.
Please review our office Policies and Procedures on our website for more detailed information regarding fees that may not be covered by your insurance. Your credit/debit card information is kept confidential and secure. Co-pay fees are charged to your card after you have attended your appointment, for both in-office visits and virtual appointments.
Non-covered fees are charged to your card as they occur. All other fees are charged to your card only after the claim has been filed and processed by your insurance company, and the insurance portion of the claim has been paid and posted to the account.