Terms and Conditions

Online English / Writing / Literature Tutoring

Thank you for choosing to learn with Your Tutor Lady! Private tutoring offers many benefits--most importantly that of individualized attention. I'm able to tailor my teaching to address your concerns.

Please read the terms and conditions for our tutoring agreement. These details help set clear expectations and avoid misunderstandings. Please also understand that this is my livelihood, and I must set rules. If you have any questions, email me at yourtutorlady@gmail.com or call me at (716) 489- 8249.

Online Sesssions:  You will need to be able to access Google Meet and be ready for a prompt start at the agreed time. I will send reminder messages prior to your scheduled time. A student is considered a no-show 20 minutes after the scheduled start time. There are no refunds for no-shows.

Cost Per Session:  $20 for 45-minute sessions or $100 for 6 sessions, giving you one free session. The first session is a free "Get to Know Each Other" session of about 20 minutes.

Payments: Monthly in advance using Stripe. I will send an invoice to you. See the FAQs for more information. Payments must be made in advance by the last day of the month for the following month.

Days and Times of Sessions--45-minute sessions:  Mon. & Wed. - 4:00 p.m. to 9:45 p.m. / Tue. & Thur. - 4:00 p.m. to 9:45 p.m. or Sat. - 10:00 a.m. to 2:00 p.m.

Missed Sessions and Cancellations:  Notice must be given no less than 24 hours prior to scheduled session time or session will be charged. In the case of illness, please let me know ASAP. I will try to reschedule the session. If you're cancelling sessions for longer than two weeks, I will offer your slots to another student and try to fit you back in once you return. There is a 50% charge for long cancels.

Tutor Illness:  If I am ill, there will be no charge for your missed session. You will be refunded, and I will try to reschedule.

Length of Contract: Open ended. See below for more.

Holidays, Religious Observances: All sessions will continue throughout school breaks. Some students find they are better able to work through things during breaks; however, there will be no sessions on federal holidays. For other religious observances, you agree to contact me 48 hours prior to missing the session so that I don't prepare for you and find you are not attending.

Ending Tutoring: If you intend to end your tutoring, you will provide me with at least 2 weeks' paid notice. This gives me time to schedule other students who may be on my waiting list. Your remaining sessions will still be delivered and paid for during those two weeks.