SunDial Paratransit Visitor Request

✅Instructions for Completing the SunDial Paratransit Visitor Request

Follow the steps below based on whether you're a rider or a transportation agency.

🧍If you are a SunDial Paratransit Rider:

Select: “I am a SunDial Paratransit Rider.”
In the space provided, please indicate where and how you would like SunDial to send your Visitor Request (e.g., email address or fax number)

🏢If you are a Paratransit Transportation Agency:

Select: “I am a Paratransit Transportation Agency.”
Please complete the form by providing the following information:
Rider’s full name
Rider’s phone number
Your agency’s name
Agency contact information (fax number, as requested on the form)

⏱️ Please note: Visitor request processing may take 2 to 3 business days. If the request is submitted toward the end of the week, it may be processed the following week.

Note for SunDial Paratransit Riders: Your Approved Letter serves as proof of eligibility for SunDial Paratransit. If you plan to travel to another city that offers ADA Paratransit service, you may use their service for up to 21 days per year.

You may send a copy of your Approved Letter directly to the transit agency in the area you are visiting. This helps them confirm your eligibility and set up any temporary visitor service you may need.

SunLine Business Hours: Monday – Friday, 8:00 AM to 5:00 PM

I am: (Select one)

(Select one)

Rider's Name*

Phone Number*

Please enter a valid rider's phone number.

SunDial ADA Number

Agency *

Write the name of the transportation agency requesting the visitor pass.

Agency's Email Account*

example@example.com

Which contact detail would you like to provide?*

(Select one)

Fax Number:*

Enter the agency's fax number, if applicable.

Email*

example@example.com - Enter the email address, if applicable

Please upload the Visitor Request Form.*

Please upload the Visitor Request Form or any acceptable proof of ADA paratransit eligibility (such as an eligibility letter or documentation from your agency).