• ARIZONA DEPARTMENT OF ECONOMIC SECURITY

    Division of Developmental Disabilities

  • PRE-SERVICE PROVIDER ORIENTATION

  • INSTRUCTIONS: This form is to be completed by the provider and the individual and/or responsible party receiving services prior to the initiation of services. A copy MUST be retained by the provider and a copy sent to the District Office. The provider must also ensure that a General Consent and Authorization form is completed and retained by the provider.

  • PROVIDER INFORMATION

  • CRITICAL INFORMATION

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  • Day Program (If Applicable)

  • HEALTH-MEDICAL

  • CURRENT MEDICATIONS AND SIGNIFICANT HISTORICAL ISSUES:

  • ALLERGIES TO:

  • ASSISTIVE DEVICES:

  • PROTECTIVE DEVICES:

  • PRE-SERVICE PROVIDER ORIENTATION

  • DIET

  • FOOD:

  • SPECIAL DIET

  • BEVERAGES

  • COMMUNICATION

  • MOBILITY

  • PERSONAL CARE SKILLS (Check all applicable items)

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  • BEHAVIORAL CONCERNS (If applicable)

  • SIGNATURES

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  • Responsible Person’s/Guardian’s Signature

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  • Equal Opportunity Employer/Program • Under Titles VI and VII of the Civil Rights Act of 1964 (Title VI & VII), and the Americans with Disabilities Act of 1990 (ADA), Section 504 of the Rehabilitation Act of 1973, the Age Discrimination Act of 1975, and Title II of the Genetic Information Nondiscrimination Act (GINA) of 2008; the Department prohibits discrimination in admissions, programs, services, activities, or employment based on race, color, religion, sex, national origin, age, disability, genetics and retaliation. To request this document in alternative format or for further information about this policy, contact the Division of Developmental Disabilities ADA Coordinator at 602-542-0419; TTY/TDD Services: 7-1-1. • Free language assistance for DES services is available upon request. Disponible en español en línea o en la oficina local.

  • Member Vital Profile

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  • Member Needs

  • Medical Attention Protocol

  • Electric Visit Verification (EVV) Member Contingency/Back-up Plan

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  • MEMBER SERVICE PREFERENCE LEVEL – Based on member’s choice for how quickly a replacement caregiver will be needed if the scheduled caregiver becomes unavailable. Members must be informed that they have the right to request a back-up caregiver within two hours if they choose. Place Preference Level letter (A, B, C, etc on the corresponding service Preference Level line:

     

    A Must be rescheduled within two hours of originally scheduled start time.
    B Must be rescheduled within 24 hours of originally scheduled start time.
    C Must be rescheduled within 48 hours of originally scheduled start time.
    D Will be performed at the next scheduled visit.
  • MEMBER HAS BEEN ADVISED THAT S/HE MAY CHANGE THE MEMBER SERVICE PREFERENCE LEVEL AND ALSO HIS/HER BACK-UP PLAN, AS INDICATED BELOW, AT ANY TIME, INCLUDING AT THE TIME THE CAREGIVER IS LATE OR DOES NOT SHOW UP

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  • If my caregiver does not show up to provide services as scheduled, in the case of a life-threatening emergency, I will contact 9-1-1; otherwise, my back-up plan is as follows:

  • BACK-UP PLAN

  • Step 1

  • Step 2

  • If my provider agency doesn’t respond in 15 minutes, I will contact Sandata EVV at Sandata Customer Care at 855-928-1140.

  • Step 3

  • I will call my non-paid caregiver to provide the service I need.

  • I understand that if I do not receive my critical services on time I can call the Agency or Sandata to report the problem so they can assist in replacing my caregiver as soon as possible. I understand I also have the right to file a written complaint about the failure to provide services as scheduled.

     

    I understand that in order to receive services I must be available and willing to accept the scheduled services. If I choose not to accept the services I understand I must tell my case manager or provider this. This plan has been reviewed with me and I agree with it. I will keep a copy of this plan. I understand I will talk with my provider at least once a year about my plan but I can change it at any time.

  • PLEASE HAVE MEMBER/HEALTH CARE DECISION MAKER SIGN HERE AT TIME OF INITIAL PLAN DEVELOPMENT:

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  • HCBS Consents

  •  TRANSPORTATION

    I give permission to the Embrace Life, Inc provider to transport this individual on outings for respite and habilitation purposes.

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  • MEDICATION ADMINISTRATION

    I authorize the Embrace Life, Inc provider to administer prescribed medications as instructed by licensed doctor. I understand any provider from Embrace Life, Inc- must complete the medication training prior administer any medication.

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  • EMERGENCY MEDICAL CARE

    I gave my permission to provide basic first aid and medical treatment to this individual if necessary in case of an emergency.

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  • I have read and understand the above statements. I may change my mind at any time. I agree to notify Embrace Life, Inc. If changes are needed to be made on this consent.

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  • YOUR RIGHTS

    You have the right to do what is best for yourself. If there is a concern about your rights, we will schedule a meeting with your Case Manager/Support Coordinator for further discussion on how to best support you. Below is an example of your rights but does not mean these are the only rights that you have.
  • You have the right to:


    Express your feelings and opinions and the right to have help given to you to help you express your feelings and opinions. You can have someone you choose to help you make decisions. Remember: It is always okay to ask for help!


    Always be treated fairly with dignity and respect.
    Remember: No one should make fun of you in any way or make jokes that hurt your feelings. How others talk to you matter, so if someone hurts your feelings, make sure to tell someone that you trust!


    Have all your personal information kept private.
    Remember: No one should be talking about your personal information without your permission!


    Have your own personal belongings.
    Remember: If something belongs to you, then you have the right to keep those items where you chose to keep them. No one should be taking anything that belongs to you!


    A clean, safe, and healthy home environment. Remember: You should have a clean, safe home like everybody else! You can ask for help to make sure your home is tidy.


    Ask for help when working on goals to increase your skills.
    Remember: You can ask for help at any point if you need any type of assistance while working on your goals.


    Choose whether or not to participate in any activity.
    Remember: Sometimes we have good days and sometimes we have not-so-good days and we need a break. It is okay to say no when staff asks if you would like to participate in an activity.


    Have your own beliefs, language and culture respected. Remember: You should never be judged or picked on because of who you are or what you believe in.


    You can change your provider or agency at any time.
    Remember: If you are not happy with the services we are providing, you can request a meeting to discuss finding another agency or provider that best meets your needs.

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  • Call 833-560-0333 to report any concerns anonymously!

  • Media Release Permission

  • Please Read Carefully:


    I am submitting information to Embrace Life Services for publication. As evidenced by my signature shown below, I give my permission for the attached article and/or photograph with my name and/or likeness (or the name and/or likeness of the person in my care) to be published in company publications* such as marketing brochures, newsletters, and online/social media. I understand that minor edits may occur or that it may not appear in its entirety to accommodate publication limitations.

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