If you cancel your custom order after placing it, there is a $200 cancellation fee.
We keep your card on file only for this situation — so if you cancel, don’t complete your order, or try to dispute/chargeback after we’ve already started working on it, the $200 fee will be charged to cover materials, labor, and processing already done on our end.
You are NOT being charged twice.
This fee only applies if you cancel or don’t follow through.