1. Payment Options
Credit & Debit Cards (Visa, MasterCard, Amex, Discover)
Zelle & Apple Pay
Cherry Financing (payment plans available for select treatments)
Cash Payments (accepted for in-person visits)
Gift Cards & Prepaid Packages
Memberships & Subscription Services:
Monthly and annual memberships are auto-drafted. Clients must commit to the minimum term before canceling.
TRT and weight loss memberships are drafted automatically and require a 3-month minimum commitment.
2. Deposits & Booking Fees
A deposit is required at the time of booking to secure your appointment.
Deposits will be applied toward the total service cost at the time of treatment.
3. Cancellation & No-Show Policy for Doctor Appointments
We understand that emergencies and obligations arise. If you must cancel your appointment, please do so at least 24 hours in advance to avoid penalties.
Cancellations made less than 24 hours before the appointment will result in the forfeiture of your deposit.
No-Shows: If you do not show up for your appointment without prior notice, you will be charged 100% of the service price, and future appointments will require full prepayment.
4. Scheduled Appointments & Late Arrivals
Timeliness is important. If a patient arrives 15 minutes past their scheduled time, we may have to reschedule or cancel the appointment to accommodate other patients.
If you are running late, please notify us as soon as possible. If we can still accommodate you, your treatment time may be shortened.
5. Refunds & Adjustments
All sales are final. We do not offer refunds on services, packages, memberships, or prepaid treatments.
No refunds on used or partially used treatments.
If an adverse reaction occurs, adjustments or credits may be considered on a case-by-case basis.
We appreciate your cooperation in following these policies, allowing us to provide the best experience for all clients!