We’re looking for a dynamic leader that is ready to expand their skills, make lasting connections and build a successful business. At Flea Style we are passionate about supporting unique style, creative spirits and small business! Come and join us, the future is ours and it starts with you. This rockstar will help manage our retail store in Downtown Nashville, Tennessee.
DAILY JOB REQUIREMENTS INCLUDE:
- Positively represent Flea Style inside and outside the store
- Overseeing daily retail operations
- Developing and implementing growth strategies for sales and team
- Manage timely and accurate shipping + BOPIS orders for online closet
- Hiring and training sales staff
- Scheduling sales staff
- Scheduling and leading monthly sales team meetings
- Delegate responsibilities to sales staff
- Planning and maintaining sales floor procedures and policies
- Personal ongoing self-development and personal growth as an employee
- Open and/or close the store
- Knowledge and excitement for our handmade, vintage + one-of-a-kind products
- Create a fun and smooth customer experience
- Meet and exceed team’s sales goals
- Process inventory
- Point of sale whiz
- Style hats for customers in our Hat Bar, creating unique, one-of-a-kind pieces
- Loss prevention assistance
- Special events assistance
- Periodic after-hours event assistance
LIKE WE SAID, WE'RE LOOKING FOR ROCK STARS!
WE ALSO EXPECT THE FOLLOWING:
- Initiate authentic client connections post-sale through communication via social media, e-mail, hand-written notes and phone calls daily and weekly
- Embody and represent the company culture on the sales floor while ensuring adherence to policies and procedures
- Maintain customer communication, data, appointments and sales tracking
- Assist on all aspects of the customer experience through fit sessions and meetings
- Contribute to in-store meetings and walk-throughs
- Communicate customer feedback
- Offer community resources and local recommendations for customers (ex. tailor, restaurants, dry cleaners, etc.)