IMPORTANT SHIPPING INFORMATION
Our standard shipping policy is:
All Pro3 Kits are shipped via UPS 2nd Day Air, and all Pro2 Kits are shipped via UPS 3 Day Select. This means:
- A Pro3 Kit with a delivery day of Friday needs to be shipped 2 business days before that, on Wednesday
- Or a Pro2 Kit with a delivery day of Friday would need to shipped 3 business days before that, on Tuesday
Unfortunately, UPS will sometimes miss the promised delivery date by 1 day. To compensate for this, we will ship your rental kit to you 1 day early at no extra charge. That way, even if your kit delivery is delayed by a day, you will still receive it on your specified delivery date.
In order for us to provide you with this free "day early ship" service, you will need to have your request submitted and the final invoice paid 3 days prior for Pro3 Kits and 4 days prior for Pro2 kits.
If you are not able to submit your request and payment early enough, we cannot be responsible if UPS is a day late in delivering your rental kit. Although should this arise, we will automatically extend your rental at no charge.