Refund/Credit Policy
All tournament entries are complete once the event fee and/or gate fee has been paid.
- Teams withdrawing from an event by the end of the day on the SUNDAY, prior to the start date of an event, will receive 100% credit.
- Teams withdrawing from an event after SUNDAY, but by 12pm on the MONDAY prior to an event, will receive 50% credit.
- Teams withdrawing from an event after 12pm on the MONDAY prior to an event, for any reason, are not eligible for a credit or refund.
- Teams in divisions that do not make will receive 100% credit.
Credits can ONLY be used toward another Pine Tar tournament.
Credit card processing fees are fees paid to the cc processor and are NOT eligible for credit or refund.
Weather Cancellations:
If an event is canceled due to weather, teams will be eligible for the following credit:
-0 games started: 100% credit for another Pine Tar event
-1 game started: 50% credit for another Pine Tar event
-2 games started: 0% credit for another Pine Tar event
Refund Requests:
All refunds must be initiated by the customer by completing a Refund Request Form. A credit will remain on your account until we receive a refund request to start the refund process.
All refunds will incur a $50 administrative fee.