Client Rights:
If you receive services, you have a right to the following:
• Receive services from the provider of your choice
• Person centered planning
• File a grievance against provisions of services
• Receive a fair review and hearing of your grievance
Client Responsibilities:
The Client agrees to actively:
• Follow-through with all commitments.
• Actively participate in all scheduled activities.
• Submit to an SBI background check to determine suitable opportunities. (as applicable).
• Participate in all aspects of the program.
• Participate in the identification of their skills, interests, and abilities.
• Participate in the identification of their person centered service goals.
• Participate in all job development activities. (as applicable)
• Look for job leads. (as applicable)
• Prepare for noted vocational or community planned activities.
• Look for community resources which will aid your success (such as planning for and utilizing agreed upon method of transportation).
• Identify any needs or accommodations you may need to support your vocational/ community success.
• Strive to meet activity and service expectations.
• Become familiar with any related policies and procedures.
• Participate in your performance appraisal and improve performance, as needed. (as applicable)
• Communicate right away with their Support Specialist about problems that arise.
• Maintain acceptable attendance at work, or your community commitments.
• Complete and submit community participation activity sheets.
AFPS Support Specialist Responsibilities
The AFPS Support Specialist agrees to assist you in:
• Identifying your skills, interests, and abilities.
• Identifying your person centered service goals.
• Preparing for interviews (such as role play, simulation, proper dress, question/answers, transportation). (as applicable)
• Locating and accessing resources within the community (employers, transportation, community information, community events). (as applicable)
• Identifying job leads. (as applicable)
• Identifying supports and accommodations which will enable you to perform to the best of your ability.
• Assist you in negotiating terms of employment. (as applicable)
• Assist in facilitating your relationship with your supervisor and co-workers.
• Understanding your activities policies and procedures.
Your AFPS Support Specialist will also:
• Assist in you scheduling an SBI background check. (as applicable)
• Be an active partner in your development activities.
• Support you in training, or activities. (as applicable)
• Provide feedback and suggest alternative methods of meeting required expectations.
• Be available to you and your employer, as needed and requested. (as applicable)
• Maintain communication with you and your designated point of contacts.
We agree that meeting these terms is a condition of our successful working relationship.