Service Request
A service request is a request for information, advice, a change, addition or for a standard change (a pre-approved change that is low risk, relatively common and follows a procedure)
Project
First Name
*
Last Name
*
Name
*
First Name
Last Name
E-mail
*
firstname.surname@birminghamhospice.org.uk
Phone Number:
*
Please enter a valid phone number - include area code.
Please tell us the site location your requesting support at:
*
Erdington
Remote
SellyOak
Retail
Which department do you belong to?
Example: IPU, H&H, PHB, People Team
Which Department/Shop are you located at?
*
Please Select
ANP
CHATS
CNS
Catering
Community Team
Data
Doctors
Education
Executive Team
Facilities
Finance
Front of House
Fundraising
Governance
Hospice at Home
Housekeeping
IPU
Living Well Centre
Marketing
People Team
Pharmacy
Retail Management Team
Social Team (PHB)
Therapies
Welbeing
And your geographical location?
*
Please Select
Erdington
Offsite
Selly Park
Tell us your address
So we can provide support to you.
1st Line of your address:
House/ Apt Number and Street Name
City:
Which City is this?
Post Code:
Whats the postcode
What type of request do you want?:
*
Information Or Advice
Installation
Move Add or Change
Category
And what service or product would the request apply to :
*
Application
Emails
New Product
Sharepoint
Teams
Other
Does your request apply to:
An individual
A Department
Risk rate your request:
No risk to Hospice reputation, doesn’t contravene any legal obligations and will not result in financial loss to the company.
Moderate risk to Hospice reputation, doesn’t contravene any legal obligations or may result in some low financial loss to the company.
Likely to cause reputational harm, contravenes our legal obligations, or highly likely to cause large financial loss to the company
Please provide a BRIEF SNIPPET of the issue:
*
50 CHARACTER LIMIT
Provide further details:
*
Please note you will receive an email asking you to book your availability once you have pressed submit.
Service Level Agreement
Submit
Should be Empty: