Incident Form

Incidents

An incident is an unplanned interruption, or reduction in the quality of service.
Project
First Name
Last Name
Name

First NameLast Name
Your Email or someone else's if required
Please use your Birmingham Hospice email address, not NHS Mail
Phone Number:
Please enter a valid phone number - include area code.Format: 000 0000 0000.
Please tell us the site location your requesting support at:
Which department do you belong to?
Example: IPU, H@H, PHB, People Team
Which Department are you located at?
What type of incident are you raising?:
Category
And what service or product would the incident apply to :
What type of issue is this?:
Does this incident apply to:
Risk rate your incident:
Main Issue:
Service Level Agreement
Where will you be located for the appointment time?
Please note we dont offer remote support and have to come on site to fix issues.
Retail admin where will you be located for the appointment time?
Please note we dont offer remote support and have to come on site to fix issues.
Provide further details:
You will receive an email requesting you to select your availability based on the location selected above.

Please look out for this email:
located for the appointment
Suggested Datetime Erdington
Suggested Datetime Selly Park
Ticket Type
Should be Empty:

Incidents