Communication and Appointment Policy
We may need to contact you to reschedule appointments due to unforeseen circumstances (e.g., podiatrist availability, adverse weather conditions).
Required Contact Information:
A mobile phone number for SMS notifications and access to the online diary.
An email address for additional communications.
If unavailable, a landline with an answering machine must be provided.
Policy for Missed Communications:
If you cannot be notified due to the absence of valid contact details, missed appointments will be marked as Not Attended (NA).
Patients with an NA record must pay for future appointments in advance.