Online submissions can take up to 3 buisness days to process. If you are visiting within that timeframe, you may either call at 513-559-7713 or redeem when you arrive at the ticketing office.
What you'll need:
- Gift membership information
- Membership ID number (If renewing)
- Names of all adults & children to be listed
- Contact information of primary adult
- Address
- Phone Number
- Email
- Photos of all adults & children - Failure to upload a photo will require either a photo to be taken at the Zoo or a valid, government-issued photo ID to be presented for each individual entering without a photo. Parents of children may provide a school ID, passport, or insurance card listing the child’s name in lieu of a photo.
- Photo requirements:
- Photos must have been taken within the last 6 months
- Face must be clearly visible
- No group photos
- Only .jpg/.jpeg files (Most phone photos meet this requirement)