PVP New Guest Onboarding Form

This will take less than 5 Minutes!
Hey there! It's time to book your first appointment. Here I'll just get some essential information from you that will allow me to make your experience amazing. Once you get to the end, you'll see instructions on how to book your first appointment with me. Please follow the directions carefully!
First Name
Last Name
Email
example@example.com
Address

Street Address

Street Address Line 2

CityState / Province

Postal / Zip Code
Phone Number

Area CodePhone Number
Birthday (Month, Day)

Emergency Contact Information

First NameLast Name
Your Relation to Emergency Contact
Ex: Partner, Sibling, Parent, Child
Emergency Contact Phone #

Area CodePhone Number

Do you currently have any Allergies, Medical Conditions or Topicals/Medications you think I should know about?

I attest that:
* I am not experiencing any symptoms of illness such as cough, shortness of breath, difficulty breathing, fever, chills, repeated shaking with chills, muscle pain, headache, sore throat, or new loss of taste or smell.
* I have not traveled internationally within the last 14 days.

For your comfort and safety, please notify your stylists if you have allergies, any physical issues or disabilities, or if you are pregnant. If you experience discomfort or any other symptoms during the treatment, please alert your service provider immediately.
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Cancellation Policy:
I understand that things can come up. I value your time, and hope you value mine too. In the event you need to cancel your appointment, please be sure to notify me no later than 24 hours before your scheduled appointment. Failure to notify in time will incur a cancellation fee. To ensure our cancellation policy is upheld we require a credit card to book any appointment. Any appointment not cancelled within 24 hours of the scheduled date and time falls under my cancellation policy protocol. You will be charged 50% to your card on file of what the scheduled services were valued at. If you have any questions regarding this policy please communicate them before committing to an appointment.

Saved Payment Method:
All guests' payment methods are safely and securely stored on file using my POS system. My POS system uses Stripe, the world’s leading secure and PCI compliant online payment processor.

Service Adjustment Policy:
Your satisfaction is the highest priority. If you are not completely content, please let me know during your service or within 7 days after your service has been performed. I am committed to making any needed corrections, as long as it falls within the services discussed and agreed upon during the consultation. I will be pleased to accommodate you free of charge in most circumstances. For said complimentary service to be done, this request must be made within 7 days of your initial appointment.

Product Return Policy:
A very lightly used product may be returned by the next scheduled appointment you have with me. Make sure to reach out to me with your concerns as soon as possible after using the product.

Salon Etiquette:
Discriminatory/Derogatory statements and actions are prohibited in the salon and will not be tolerated. Our staff has the right to refuse service to anyone behaving improperly, intoxicated or if their state of health may influence the effects of the service.

Confidentiality and Privacy:
Every client has the right to privacy and confidentiality. The conversations you have with your stylist will remain confidential. Client information and email lists are confidential and will not be sold or shared with outside companies.
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PLEASE READ CAREFULLY BEFORE SUBMITTING:

Once you click submit, you will be redirected to the online booking page. If the redirect does not work, check your email for the direct booking link!

Booking Instructions:

Step 1: Once you're redirected to the booking site, you'll want to choose Kalen Berry as the staff you'd like to book with.

Step 2: Find the "First Time Booking" Section in which you'll find the Booking Blocks to choose from.

Step 3: Select the Booking Block stated in the email in which you received this form.

Step 4: Follow the prompts to book your appointment.

You will be required to put a Credit Card on file (stored securely) to book with me, however you will not be charged anything until the end of your first appointment with me, in which you can use whichever payment method most convenient for you.

If you're unable to book an appointment that works well for you, you will also have an option to add yourself to the waitlist that will allow you first pick to any rescheduled appointments I may have.

You'll also be receiving multiple follow up emails from me with more information on how to prepare for your appointment, so make sure to add kalen_berry@yahoo.com to your contacts in your email and always check your junk mail to make sure you don't miss them!

If you have any troubles or questions, please reach out by TEXT to 806.407.6970 and I'll get back to you as soon as possible.
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