BIMCO and MF Group crew survey on the provision of drinking water onboard

  • BIMCO crew survey on the provision of drinking water onboard

    We need your help to make a real difference in how drinking water is provided onboard ships. By sharing your experiences and opinions, you can help us learn about the best and worst elements related to the reduction of water provided in single-use plastic (SUP) bottles and transition to onboard drinking water systems. Your insights are crucial in understanding the concerns and challenges faced by crew members when it comes to access to safe drinking water. This survey is your chance to voice your thoughts and contribute to a greener, more sustainable future for our industry where crew well-being is also at the centre. Your input will help improve the provision of drinking water onboard, ensuring it meets your needs and expectations. All questions are designed to be short and simple to answer.

  • Confidentiality and data protection.

    We do not collect any identifying information such as personal details within this survey. However, if you have concerns with privacy, please contact marinesurveys@bimco.org. Your responses are being collected via the Jotform platform, which has its own JotForm Privacy policy and applies to all data handled by JotForm. JotForm is fully compliant with the European Union’s General Data Protection Regulation (GDPR).
  • Please tell us about the provision of drinking water onboard the ship on which you are currently sailing - or the most recent ship with which you have sailed if you are currently ashore? You will then be asked questions related to your answer.

  • Please tell us a little about yourself

    A few details will help us determine any patterns.
  • A2 Please select your age
  • A3 Please tell us in which department you work
  • A4 And please tell us your rank

  • General questions about the onboard systems

    The following will lead you through some questions about your feelings on the water supplied by the drinking water system(s) onboard.
  • B1 What did you think when you heard that your drinking water was being provided via an onboard drinking system?
  • B2 Did you/do you have any concerns about the provision of water from an onboard system?
  • B3 What were/are your concerns with drinking water provided from the onboard system? Select all which apply.
  • B4 Safety: How confident were you/are you in the safety of the water you are/were drinking?
  • B5 Quality: How would you rate the quality of the drinking water provided via the onboard system?
  • B6 Taste: and how does it taste?
  • B7 Are you happy with the maintenance of the system?
  • B8 Are you happy with the way you can access testing results and details on maintenance?
  • B9 Environmental Impact: Compared to other ships you have been on have you noticed a change to the waste generated onboard because of the drinking water system?

  • How were you introduced to the onboard systems?

    We'd like to ask you a little about the communication and information you have been provided related to the drinking water onboard and how this has affected your experience
  • C1 Timings:  As far as you are aware - what process was followed by the shipowner/manager when moving away from using bottles to onboard systems?
  • C1a How long (approximately) was it before drinking water was no longer available in bottles?
  • Rows
  • C4 Environmental Impact: How does drinking water from an onboard system make you feel with regards to protecting the environment?
  • C6 Where onboard are/were the systems located?
  • C7 Access: How easily accessible is/was the drinking water on board compared to where you spend most of your time?

  • Your involvement

    Here we ask some short questions about whether you are or have been involved in the decision-making process or the installation and maintenance of the systems.
  • D1 Involvement: Did you have any say or involvement in the move from plastic bottles to onboard systems on any ships you have sailed upon?
  • D2 Installation: Have you been involved in the installation of any of the drinking water systems on board?
  • D2a Installation: How easy was the system installation?
  • D3 Maintenance: Are you involved in the maintenance of the onboard system(s)?
  • D3a Maintenance: How easy is maintenance of the system?

  • Satisfaction with the drinking water onboard

    This final section will ask you some questions about how satisfied you are with the water onboard
  • E1 Experience: How has your actual experience with the onboard water system been compared to your initial expectations?
  • E2 Comparison: How does the drinking water on board compare to the drinking water you have access to at home?
  • E3 Comparison: Do you think you drink less or more water as a result of water being provided by an onboard system compared to in plastic bottles?
  • E4 Satisfaction: In general - how satisfied would you say you are/were with the water provided by the onboard system?
  • E5 Preferences: Taken everything into consideration do you now prefer bottled water or water provided via an onboard system?

  • Please tell us a little about yourself

    Some personal information helps us to determine any patterns
  • Q2 Please select your age
  • Q3 Please tell us in which department you work
  • Q4 And please tell us your rank

  • Thoughts about water from onboard systems

    This section will ask you a series of questions about your thoughts on drinking water provided via an advanced drinking water system onboard the ship
  • Rows
  • Q7 Initial Thoughts: What are your initial thoughts on potentially switching from bottled drinking water to having water supplied from an onboard water system?
  • Q8 Concerns: What concerns, if any, do you have water from an onboard system? Select all that apply.·
  • Q9 Health and Safety: How confident would you be when drinking water from an onboard system that it is safe and of good quality?
  • Q10 Benefits: Do you see any benefits to the provision of water via an onboard system? Select any that apply
  • Q11 Experience with Bottled Water: How would you rate your current satisfaction with bottled drinking water on board?
  • Q12 Environmental Impact: How does potentially drinking water from an onboard system make you feel with regards to protecting the environment?
  • Q13 Environmental Impact: How important is reducing plastic waste and impact on the environment to you?
  • Q14 Accessibility: How worried are you about the accessibility and convenience of drinking water if the switch to an onboard system is made?
  • Q15 Training and Information: How important is it to you to receive training or information about the onboard water system if the switch is made?
  • Q16 What can be done: Which of the following would improve your confidence or acceptance in the onboard water system? Select all that apply.
  • Q18 Comparison: How do you expect the drinking experience (taste, quality) of water from an onboard water system to compare with bottled water?
  • Q19 Support: If all your concerns were addressed would you support a change from water in bottles to water provided by an onboard system?

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