● Reviewing provider performance, competence, and qualifications
● Accreditation, licensing, and credentialing activities
● Audits, compliance reviews, and legal services
● Fraud and abuse detection and prevention
● Business planning, management, administration, billing, customer service, and complaint resolution
● Creating de-identified information or limited data sets for health care operations, public health, and research
We may disclose PHI to another healthcare provider or health plan for their health care operations activities when legally permitted and when there is an existing or prior relationship with you.
YOUR AUTHORIZATION
You or your personal representative may give us written authorization to use or disclose your PHI for purposes not described in this Notice. You may revoke your authorization at any time in writing, except to the extent we have already relied on it. We do not use or disclose PHI for marketing, fundraising, or sale of information without your authorization. You may opt out of authorized communications at any time.
INDIVIDUALS INVOLVED IN YOUR CARE
We may share relevant PHI with family members, friends, or others involved in your care or payment for care, unless you object. We may also disclose limited information to assist with disaster relief or emergency notification efforts when appropriate.
APPOINTMENT REMINDERS & HEALTH COMMUNICATIONS
We may contact you by phone, voicemail, text message, email, or mail to provide appointment reminders, treatment information, and practice-related communications. You may request alternative or confidential communication methods.
PLAN SPONSORS
If your dental benefits are provided through an employer-sponsored plan, we may disclose summary health information to the plan sponsor as permitted by law.
PUBLIC HEALTH, LEGAL, AND SAFETY DISCLOSURES
We may use or disclose your PHI without authorization when required or permitted by law, including for:
● Public health reporting and vital statistics
● Reporting abuse, neglect, or domestic violence
● Health oversight activities
● Research, when approved by law
● Judicial and administrative proceedings
● Law enforcement purposes
● Coroners, medical examiners, funeral directors, and organ procurement organizations
● Military, national security, and correctional institution activities
● Workers’ compensation programs
● Preventing a serious and imminent threat to health or safety
If another law provides greater privacy protection than HIPAA we will follow the more stringent law.
SPECIAL PROTECTIONS FOR CERTAIN HEALTH INFORMATION
Substance Use Disorder (SUD) Records
Records related to substance use disorder diagnosis, treatment, or referral are protected by federal law (42 CFR Part 2). These records may not be used or disclosed without your specific written authorization, except as permitted or required by law. Such records are not disclosed for law enforcement, legal proceedings, or administrative actions without a court order or your authorization, except as allowed by law.