GECS Quick Feedback

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Location Information* This field is required.
Location/Business Name
Your Name
2
How was your experience while being set up for service?
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Office Interaction Score
4
Glad to hear that! What contributed to your satisfaction with the office staff?Check all that apply
Friendliness
Pricing
Transparency & Clarity
Response Time
Communication
Ease of Contact
Knowledge Level
Professionalism & Courtesy
Issue Resolution
Other
5
We’re sorry we let you down. What was lacking that led to your dissatisfaction with the office team?Check all that apply
Friendliness
Pricing
Transparency & Clarity
Response Time
Communication
Ease of Contact
Knowledge Level
Professionalism & Courtesy
Issue Resolution
Other
6
Has a technician been onsite for service?* This field is required.
YESNO
7
How satisfied are you with the technician's work?
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Technician Score
9
We're so glad to hear that! What were the main reasons behind your satisfaction with the technician?Check all that apply
Friendliness
Response Time
Communication
Knowledgeable & Helpful
Professionalism & Courtesy
Explanation of Service
Punctual
Tidiness
Quick & Efficient
Other
10
We’re sorry we didn’t meet your expectations. What was lacking that led to your dissatisfaction with the technician?Check all that apply
Friendliness
Response Time
Communication
Knowledgeable & Helpful
Professionalism & Courtesy
Explanation of Service
Punctual
Tidiness
Quick & Efficient
Other
11
How likely are you to recommend us?
Use the bar for your score
Not at all likely
Somewhat Unlikely
Neutral
Somewhat Likely
Very Likely
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Use the bar for your score
Not at all likely
Somewhat Unlikely
Neutral
Somewhat Likely
Very Likely
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Overall Recommendation Score
13
That's awesome to hear! What’s the main reason you’d recommend us?Select up to 2
Quality of Service
Friendly, knowledgeable, and professional staff
Fast response time and efficient service
Price/Value for Money
Clear Communication
High-quality work that exceeds expectations
Reliability & Trustworthiness
Professional & Knowledgable Technicians
Excellent customer service from start to finish
Other
14
Sorry to hear that. Could you let us know which areas we could improve on?Select up to 2
Quality of Service
Friendly, knowledgeable, and professional staff
Fast response time and efficient service
Price/Value for Money
Clear Communication
High-quality work that exceeds expectations
Reliability & Trustworthiness
Professional & Knowledgable Technicians
Excellent customer service from start to finish
Other
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Total Score
16
We would love to hear more about your experience with us! Please share any comments, suggestions or feedback that you have.
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Get Page URL
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Thank you so much for your positive feedback!

We’re thrilled to hear that you had a great experience with us. If you have a moment, we’d really appreciate it if you could leave us a review on Google – it helps us out a lot!

Scan the QR code or use the Google Review Link here:

https://g.page/r/CT23jQfpu1LlEAI/review

If not, no worries at all – we’re just grateful for the time you took to share your thoughts with us.

Thanks again for your support! -The Gary's Team
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