In accordance with Pennsylvania Code, Chapter 73. (a) Refund and withdrawal policy-resident programs of 6 weeks or longer duration. (1) For a student cancelling after the fifth calendar day following the date of enrollment as defined in § 73.132 (relatingto application or registration fee) but prior to the beginning of classes, monies paid to the school shall be refunded except the nonrefundable amount of the application or registration fee as calculated in § 73.132. (2) If a student enrolls and withdraws or discontinues after the term has begun but prior to completion of the term, the following minimum refunds apply: (i) For a student withdrawing from or discontinuing the program during the first 7 calendar days of the term the tuition charges refunded by the school shall be at least 75% of the tuition for the term. (ii) For a student withdrawing from or discontinuing the program after the first 7 calendar days, but within the first 25% of the term, the tuition charges refunded by the school shall be at least 55% of the tuition for the term. (iii) For a student withdrawing or discontinuing after 25% but within 50% of the term, the tuition charges refunded by the school shall be at least 30% of the tuition. (iv) For a student withdrawing from or discontinuing the program after 50% of the term, the student is entitled to no refund. (v) For refund computations, a term may not exceed 18 weeks.
In accordance with Pennsylvania Code, Chapter 73. The registration fee is fully refundable if the student requests cancellation within 5 calendar days after signing the enrollment agreement. A request for cancellation which is not made in writing shall be confirmed in writing by the student within an additional period of 5 calendar days. The school may retain all of the training fee after 5 calendar days or after 10 calendar days absent written confirmation, where required (§ 73.132)
Refunds shall be made within 30-calendar days of the date the student fails to enter, leaves the program or fails to return from a leave of absence.
Student grievances should first be directed to the instructor. If the grievance cannot be resolved with the instructor, then the student may meet with Nick Sharkov (School Director) to discuss his or her grievance. If the grievance cannot be resolved with the Director, then the student may direct unresolved grievances to: State Board of Private Licensed Schools, Pennsylvania Department of Education, 333 Market Street, 12th floor, Harrisburg, Pennsylvania 17126-0333.