PLEASE READ THIS ENTIRE AGREEMENT AND REGULATIONS PRIOR TO SIGNING
We do not call our Customers prior to charging their Credit Card when the RENT becomes due! By signing this Rental Agreement, the Customer agrees and permits Crossroads Storage to charge their CREDIT CARD AUTOMATICALLY whenever the RENT and/or FEE(s) becomes due unless this Agreement is cancelled in writing 10 days prior to the expiry date of this Agreement or the Customer opts out of automatic billing as provided herein.
1. RENTAL OF SPACE
Crossroads Storage (the “Company”) hereby agrees to rent the Customer the Space for the sole purpose of storing the vehicle or RV specified herein (collectively referred to hereinafter as the "Unit" or the "Customer's Unit") in the stall(s) specified (the "Space") in the storage facility located at the Company’s address (the "Premises") during the Term of this Agreement on the terms and conditions stated herein. The Initial Storage Term specified and any automatic monthly period extensions provided for herein shall collectively constitute the "Term" of this Agreement. The Term shall be automatically extended for a one-month period upon the expiry of the Initial Storage Term and any one, six, or twelve-month extension period thereafter. The Company may refuse to extend the Term further provided the Customer has been given 10 days’ written notice of its intention not to extend, in which case this Agreement will terminate at the end of the Term. If no such notice is provided, the Term shall extend automatically on a six-month basis for successive six-month periods unless earlier terminated in accordance with this Agreement.
2. RENT
(a) The Monthly Rent and Initial Term Rent due hereunder shall be referred to collectively as "Rent". The Initial Term Rent is calculated on a one-month basis, commencing on the Commencement Date and payable on that same date every month of the Term thereafter.
(b) The Initial Term Rent shall be paid on or before the date of this Agreement, and subsequent Rent shall be paid in advance on each one-month or agreed rental period.
(c) The Company reserves the right to accept payment only by credit card, debit card, or money order and may reject any cheques tendered by the Customer.
(d) Refund Policy: The minimum rental term is one (1) month. No refunds will be issued for early move-out unless the Company, at its sole discretion, agrees otherwise based on exceptional circumstances (e.g., unit re-rental). Any unused portion of the Rental Term is forfeited unless a refund is approved.
(e) By signing this Rental Agreement, the Customer agrees and permits Crossroads Storage to charge their CREDIT CARD AUTOMATICALLY whenever the RENT & FEE(s) becomes due unless this Agreement is cancelled in writing 10 days prior to the expiry date or the Customer opts out of automatic billing by providing 30 days’ written notice to the Company, after which payments must be made manually by credit card, debit card, or money order.
3. CUSTOMER'S PRIVILEGES
While this Agreement is in force and provided the Customer is not in breach, the Customer may:
(a) Use the Space for parking/storing the Unit of which the Customer is in lawful possession; and
(b) Have access to the Space by swiping their security card or entering their security code. The Customer acknowledges that access may be limited, and the Company may change access hours for security or business reasons without notice, with such changes posted on the Premises.
4. INSURANCE
The Customer warrants they are solely responsible for the property stored on the Company’s Premises. The Customer is obligated to obtain and maintain sufficient all-perils insurance during the Term to protect the goods stored against any losses from loss, theft, vermin/rodents, fire, water damage, frost, breakage, rain, flood, snow, hail, or any cause whatsoever. The Customer acknowledges that failing to maintain adequate insurance may limit their ability to recover losses and agrees to bear all risks associated with uninsured property.
5. COMPANY'S RIGHT TO LIEN UPON THE UNIT
If the Customer fails to pay Rent or fees due hereunder within 30 days of written notice from the Company, the Company may exercise its lien rights under the Warehouse Lien Act (RSBC 1996, c 480), including removing and selling the Unit at a public or private sale. The Customer waives any additional notice or publication requirements beyond the 30-day notice provided herein, to the extent permitted by law. The Company may, at its discretion, secure the Unit (e.g., with a tire lock) or remove it from the Premises without terminating this Agreement. Proceeds from any sale will first cover outstanding amounts, including reasonable costs of sale, with any surplus returned to the Customer. The Customer releases the Company, its servants, agents, employees, contractors, and affiliates from any loss, damages, costs, or liability arising from actions taken under this section, except as prohibited by law.
6. DEFAULT IN PAYMENT
The Customer shall be deemed in default automatically upon nonpayment of Rent, Fees, or Charges when due without further notice. In the event of default, the Customer shall be liable for Monthly Rent and other applicable fees until all arrears and charges are paid in full (at which time the Customer shall remove the Unit) or until the Unit is removed and stored or sold by the Company. If stored, the Customer shall pay a storage fee not less than two times the Monthly Rent. The Company may store the Unit in any available space at its discretion and shall not be liable for increased fees, damage, or inconvenience to the Customer. When in default, the Company may require payment of outstanding charges and future Rent by credit card, debit card, or money order, and the Customer authorizes the Company to charge their specified credit card for arrears, fees, charges, and interest due.
7. USE, MAINTENANCE, AND REPAIR
(a) The Customer may access the Space solely for depositing, storing, and removing the Unit or retrieving/placing articles therein and shall not use the Space for any other purpose or in a manner constituting waste, nuisance, or unreasonable annoyance to the Company or other customers.
(b) The Customer may only park/store the Unit if they are the owner or authorized by the owner.
(c) The Customer shall not use the Space for any unlawful purpose.
(d) The Customer shall repair and reclaim the Space to the Company’s satisfaction, including cleaning up oil or fluid spills caused by the Customer.
(e) The Customer shall not:
(i) Smoke within or upon the Space or Premises;
(ii) Erect signs, notices, or advertising material on the Premises or Space; or
(iii) Conduct repairs, fabrication, mechanical, or related work on the Space or Premises without the Company’s written consent, which may be unreasonably withheld.
8. COMPANY’S RIGHT TO MOVE UNIT
The Company reserves the right to move the Customer’s Unit to another parking stall for maintenance, repair, or any other reason, at no cost to the Customer. Such moves may be permanent at the Company’s discretion.
9. NO LANDLORD AND TENANT RELATIONSHIP
The Company, its employees, servants, contractors, or agents may enter the Space for any purpose, including confirming compliance or in emergencies, without advance notice. If entry into the Unit is required for emergency or enforcement purposes, the Customer authorizes the Company to use reasonable means necessary. The Customer acknowledges:
(a) A limited Landlord and Tenant relationship is created by this Agreement;
(b) Storage/parking does not constitute a bailment, and the Company is not a bailee with obligations to secure, protect, or maintain the Unit;
(c) The Customer has no privacy rights in the Space beyond this Agreement, but the Company will not access or use personal information found therein except as required by law or to enforce this Agreement. The Company may permit access or removal of goods upon lawful demand without notice or liability to the Customer.
10. NON-LIABILITY OF COMPANY AND INSURANCE OBLIGATION OF CUSTOMER
(a) The Company has no obligation to insure the Customer’s Unit or property stored on the Space.
(b) The Customer must obtain any insurance required or desired at their own expense.
(c) The Customer shall have no claim against the Company for loss or damage to the Unit or property from fire, water, explosion, vandalism, theft, or vermin.
(d) The Company shall not be liable for injury to the Customer, their agents, invitees, or others caused by conditions on or near the Space or Premises or the Customer’s activities. The Customer shall indemnify and hold the Company harmless from third-party claims arising from the Customer’s use of the Space.
(e) The Customer waives all rights or claims against the Company as a bailee, except as specifically granted herein, and any remedies for breach or loss are limited to those in this Agreement.
(f) To the fullest extent permitted by law, the Company’s total liability for any claim arising from this Agreement shall not exceed the total Rent paid by the Customer in the 12 months preceding the claim.
11. INDEMNIFICATION OF THE COMPANY
The Customer agrees to indemnify and hold harmless the Company and any mortgage holder on the Premises for any loss, damage, expense, or claim arising from actions, omissions, or things done or committed on the Space or Premises by the Customer, their agents, employees, invitees, or affiliates during the Term.
12. NO ASSIGNMENTS
The Customer’s interest in this Agreement may not be sublet or transferred without the Company’s prior written approval, which may be unreasonably withheld. Approval of one transfer does not imply approval of others.
13. CONDITIONS OF SPACE AND PREMISES
The Customer acknowledges they have viewed and accepted the Space as suitable for their purposes and are familiar with its condition. The Company makes no representations or warranties about the Premises or Space and shall not be liable for defects or damage caused thereby, including fire, water leaks, flooding, soil shifting, vermin, moisture, cold, heat, dryness, or other conditions.
14. NOTICES
Notices to the Customer shall be in writing and deemed served personally, by mail, or email to the Customer’s last provided contact information, or, for changes to Monthly Fees or Discount Structure, by posting on the Company’s website. Notices to the Company must be served personally, by mail, or email to its office on the Premises. Notices to the Customer are deemed delivered when deposited in Canadian mail, confirmed by email receipt, or posted on the website, whether received or not. The Customer must inform the Company of address, or email changes and monitor the website for fee updates. Failure to update contact information does not excuse obligations, and the Company may charge a $25 fee for efforts to locate the Customer due to outdated information.
15. HOLDOVER & POWER OF ATTORNEY
If the Customer does not vacate the Space by the end of the Term, the Company may deal with or dispose of the Unit and property as it sees fit, subject to this Agreement, and the Customer grants the Company power of attorney to take such actions and execute documents therefor. The Company may allow holdover on a month-to-month basis at 1.5 times the Monthly Rent or the prevailing rate for similar space, whichever is greater, subject to all terms except the Term provision. Property left 30 days after termination is deemed abandoned, and the Company may dispose of it at the Customer’s expense without liability, retaining proceeds to offset unpaid amounts, with any surplus vesting in the Customer.
16. CHANGE OF TERMS
(a) Except for Monthly Fees and the Discount Structure, all terms are subject to change upon one (1) month’s prior notice. The Customer may terminate on the effective date of the change; otherwise, the change applies.
(b) The Company may change Monthly Fees and the Discount Structure after the Initial Storage Term, with new rates posted in the office and on the website. The new fee applies on renewal. If the Customer disagrees, they may cancel immediately without penalty, vacating within 7 days of the Initial Storage Term expiry or the next payment due date after 30 days’ notice, as applicable.
17. NON-COMPLIANCE WITH AGREEMENT
If the Customer breaches this Agreement and fails to rectify the breach within 10 days of written notice, the Company may terminate this Agreement or take other actions herein provided. Termination does not relieve the Customer of obligations to pay Rent and charges accrued.
18. MISCELLANEOUS
(a) If any term is invalid or unenforceable, it shall be severed, and the remainder of this Agreement shall remain valid and enforceable.
(b) Time is of the essence.
(c) Captions are for convenience and do not affect interpretation.
(d) This Agreement is the sole agreement between the parties, superseding prior understandings.
(e) This Agreement may be executed electronically, with electronic signatures having the same legal effect as handwritten signatures under the British Columbia Electronic Transactions Act.
(f) This Agreement binds and benefits the parties’ heirs, executors, administrators, successors, and assigns.
19. STORAGE OF DANGEROUS GOODS
Items not allowed on the Space include dangerous chemicals, explosives, gasoline or flammable liquids (except in the Unit’s gas tank), oil, wet rags, perishable or unsealed foods, illegal/stolen goods, weapons, or other hazardous items. The Customer is liable for environmental damage or cleanup costs from spills, leaks, or improper disposal, including regulatory fines.
20. TERMINATION BY CUSTOMER
The Customer may terminate after the Initial Rent Term by giving the Company a minimum of ten (10) days’ written notice. Termination does not relieve the obligation to pay all Rent and fees accrued up to the date the Unit is removed and the Space returned to its original condition.
21. CUSTOMER TO REPORT AT OFFICE
The Customer must report to the office on the Premises when the Unit and property are removed and the Space is returned clean and vacant, cleaning up all oil or liquid spills.
22. INVOICES & STATEMENTS
No invoices or statements will be sent. The Customer may request an emailed invoice, receipt, or statement.
23. EXTRA CHARGES
(a) Late fee: $30.00 per month for accounts unpaid within 7 days of due date, added to the balance. And 20% compoundoing interest per month.
(b) Cleanup fee: $100.00 if the Space is left unclean.
(c) Termination fee: One month’s Rent if notice to vacate is not given 10 days in advance.
(d) Pet waste removal fee: $25.00 if waste is not picked up.
(e) Mis-parking fee: Rent for adjacent stall(s) if the Unit prevents others’ use, plus a $25.00 repositioning fee if moved by the Company.
24. PAYMENT PRIOR TO REMOVAL
All outstanding Rent and charges must be paid in full before removing the Unit or property.
25. COMPANY’S RIGHT TO RELOCATE
The Company may move the Unit within the storage yard for maintenance, stall realignment, or other reasons, temporarily or permanently.
26. ONE UNIT PER STALL
Only one Unit per stall is permitted unless otherwise authorized.
27. GOVERNING LAW & DISPUTE RESOLUTION
This Agreement shall be construed according to the laws of the Province of British Columbia, and the parties attorn to the jurisdiction of the Courts of British Columbia. Any disputes shall first be submitted to mediation in British Columbia. If unresolved within 30 days, disputes will be settled by binding arbitration under the British Columbia Arbitration Act, with costs shared equally unless otherwise ordered.
28. FORCE MAJEURE
The Company is not liable for delays or failures to provide the Space due to acts of God, natural disasters, government orders, or other events beyond its reasonable control. Rent will not be refunded unless the Space is unusable for more than 30 consecutive days, at which point a pro-rated refund may be issued at the Company’s discretion.
RULES OF ACCESS TO AND USE OF SPACE
Enter your PIN at the gate keypad for entry and exit, stopping inside until the gate closes to prevent unauthorized entry.
Park backing into your stall, centred, unless otherwise directed.
Maximum speed: 15 km/h. Obey traffic signs.
Business hours are posted and may change without notice.
24-hour access is available to customers who have signed up and paid in full.
The Company uses poison for rodent/vermin control.
Pets must be leashed; small children must be supervised.
RV & VEHICLE PARKING REGULATIONS
The Customer shall not:
(a) Discharge clean, grey, or black water tanks onto the Premises (except in designated tanks), incurring a $350.00 environmental cleanup fee if violated. Valves must be securely closed.
(b) Use plywood or hard wheel covers due to wind risks.
(c) Discharge propane tanks on the Premises.
(d) Store RV contents (e.g., firewood, BBQ) outside the Unit.
(e) Leave tarps unsecured or awnings/steps extended.