The Assistant Bar Manager role is primarily responsible for:

• Supporting the Bar Manager and Team
• Manage administrative duties  
• Being qualified and prepared to assume Manager role if needed

Organizational Profile

Founded in 1938, Stern Grove Festival is an admission-free summer performing arts festival in San Francisco. Now entering its 88th season, the Festival draws over 100,000 people during its ten-week series of world class performances in the outdoor setting of Sigmund Stern Grove. Past seasons have included performing artists from around the world, including The Flaming Lips, Bob Moses, Chaka Khan, San Francisco Symphony, Kool & the Gang, Los Lobos, Smokey Robinson, Ziggy Marley, Carlos Santana, Allen Stone, and Janelle Monae.

As a cultural cornerstone of the Bay Area, Stern Grove Festival remains committed to making music accessible to all while celebrating artistic excellence and community connection. We strongly encourage applications from individuals of all backgrounds, identities, and experiences.

Leadership Standards
The festival strives to be a world-class leadership organization, and we ask all team members to uphold and grow in our core values: Integrity, Expertise, Experience, Growth Mindset, and Composure. Together, we create a culture of excellence where everyone can thrive and lead with purpose.
 
Reporting Relationships
The Assistant Bar Manager reports directly to the Bar Manager. In addition, the Bar Manager works closely with the Safety and House Managers to ensure safe and successful operations.

Position Description

Stern Grove Festival’s Assistant Bar Manager will assist the Bar Manager in overseeing weekly scheduling of staff as well as on-site, administrative operational needs with a focus on effectively managing time clock operations including confirming staff availability weekly, break scheduling, payroll reporting, radio and uniform distribution and return, and incident reporting. The Assistant Bar Manager will facilitate completion of all Bar Reports, incident reports, and any other production information into a daily operations report.

The Assistant Bar Manager is required to assume the position of Bar Manager should the Bar Manager become incapacitated or unavailable.

Standard Bar duties include helping with Bar equipment set-up and strike, crowd control and patron services, emergency response protocol, and any additional duties that pertain to the smooth operational functionality of the venue.

Availability and Commitment
It is expected that this opportunity will be mutually beneficial to both parties and that the employees availability and commitment to work is upheld. Stern Grove Festival attempts to accurately estimate the amount of time required to perform these job duties and expects the employee to uphold their commitment to the working arrangement.

Working Arrangement and Hours

• Must be available every Sunday: May 18, 2025 - August 17, 2025 (except Memorial Day Weekend)
• Must be available Saturday August 16th
• Up to 16 hours weekly advance and onsite venue work from May - August

Responsibilities

• Serve as BarManager should Bar Manager become incapacitated or unavailable.
• Manage time clock operations for all staff including daily iPad kiosk set-up and storage, assisting staff with clock in/out functions, generating real-time reports for managers, and ensuring staff verify working hours before departure
• Provide Bar Manager with real-time staffing levels and identify and contact late/no show staff for formal reporting.
• Schedule and coordinate breaks for Bar Staff and other staff on concert Sundays
• Maintain daily equipment dispersal including radio and jacket distribution and return, and any equipment troubleshooting required.
• Compile all completed leader reports, incident reports, and any other production information to be delivered to the Bar Manager by the end of the working day.
• Assist Bar Manager in management of daily set-up and strike of concert venue.
• Ensure enforcement and compliance with all rules and regulations in the Grove, including maintaining clear aisle ways, smoking rules, restrictions on blanket size, unclaimed items, etc.
• Help the Bar Manager train and manage staff to ensure high standards are held in regard to staff professionalism and performance.
  Help Bar Manager empower staff to articulate and embody the Festival’s mission.

Requirements

• Must provide valid RBS certification. (More Info)
• Previous experience in a management role within the hospitality industry, preferably in a festival, bar, fair or event setting.
• Provided training to bartenders and additional staff on POS system operation and troubleshooting techniques to improve overall efficiency and reduce errors.
• Become an expert on the POS system and have strong knowledge of techniques to eliminate downtime and quick problem solving skills.
• Strong leadership and organizational skills, with the ability to motivate and inspire a team to achieve common goals.
• Excellent communication and interpersonal skills, with the ability to interact effectively with guests, staff, and vendors.
• In-depth knowledge of beverage service techniques, including mixology, beer, and wine selection, and familiarity with industry trends.
• Understanding of relevant laws and regulations governing alcohol service and a commitment to upholding compliance standards.
• Ability to work efficiently in a fast-paced environment and adapt to changing priorities and situations.
• Must be reliable, punctual, and able to work all 2025 SGF event days including working evenings, weekends, and holidays on off event days.
• Provide detailed breakdown of events sales, customer habits, and all products sold each and every event. Due on Monday following each Stern Grove Festival date.
• Passion for Stern Grove Festival Non-profit and overall mission.

If you meet some of the qualifications but not all, we encourage you to apply. We believe diverse experiences and perspectives strengthen our organization.

Benefits

• Competitive hourly rate commensurate with experience
• Opportunity to lead a dynamic team and make a significant impact on the success of the festival
• Gain valuable experience in event management and hospitality leadership
• Support a meaningful cause and make a positive impact in the community

Reporting Relationships
The Assistant Bar Manager is part of the Operations Department. The Assistant Bar Manager reports directly to their Bar Manager under the direction of the Festival Operations Manager.

 

Work Environment / Physical Demands
The work environment characteristics and the physical demands described here are representative of those an employee encounters while successfully performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; and talk and hear. The employee must regularly lift and/or move up to 50+ pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

The noise level in the work environment is usually moderate. Occasionally sound levels may exceed 100 db. All efforts will be made to protect employee’s hearing.

The above statements are intended to describe the general nature and level of work performed by the incumbent in this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills.

Locations
1) SGFA Office
2) Sigmund Stern Grove, 19th Avenue and Sloat Boulevard, San Francisco

Compensation
$27 per hour plus a split of 10% of all bar donations from patrons for shifts you work. Donations will be added as one lump sum at the end of the season to your last paycheck.

Note on COVID-19 Pandemic
For the protection of its employees and patrons, Stern Grove Festival Association may require its employees to wear masks and to provide proof of vaccination or a recent, negative, COVID-19 test as a condition of employment. Your continued participation in this recruitment affirms that you are aware and agree with this notice.

Email
If you have any questions, please email jobs@sterngrove.org

EEO Statement
SGFA provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.  In addition to federal law requirements, SGFA complies with applicable state and local laws governing non-discrimination in employment.  This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, leaves of absence, compensation and training.  SGFA expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.