Churn Rate Calculator
Measures the percentage of customers who stop using a product or service over a specific time frame. It's an important indicator of customer dissatisfaction or the loss of interest.
To ensure consistency, use the same time frame for all fields (e.g. year).
Number of Clients, Customers or Patients who have not returned in 12 months?
Customer Count at Start of Time Frame
Churn Rate Percentage
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